I booked a superior room, when I arrived I had high expectations and judging by the pictures they had for this type of room it looked good, to my surprise my view for a week was going to be a brick wall, which it was never going to happen, felt claustrophobic. I went to the front desk and I paid to be up graded the following morning, then I have to say that the tiles in the bathrooms are starting to catch mildew, and they are not fancy at all, don't let comments mislead you, they have normal bathrooms just a big round bathtub. Also the windows inside and out were dirty, I do not think they have cleaned the dust there since the hotel was open, it was disgusting. It is also very dark everywhere, if people call that trendy, well it is very trendy. It is modern and the walls are all black it was very dark and depressing for my taste, I just couldn't wait to leave in the morning and arrive as tired and late as possible. Althought I notice that the bar is very popular with younger people.
The hotel didn't have any personality for my taste. I am use to more comfortable, traditional or even a bit more modern places, this one just crosses the line for me. The service was normal, nothing out of the ordinary, and you know how it works in the US, as long as you give them a good tip they will run for you,that is what I did from day one so it was expected good service but again nothing out of the ordinary. Definitely NOT a 5 stars hotel.
- Official Description (provided by the hotel):
- Morgans commissioned Roman and Williams, to re-create Royalton’s legendary lobby. The design – simultaneously sophisticated and complex – juxtaposes an icy cast-glass vestibule and brass furnishings with soft suede upholstery, thick leather walls and hide-covered chairs to create a dark, sexy and luxurious space. Design and architectural details include a mammoth floor-to-ceiling hand forged cast–bronze fireplace, a twenty-foot screen that was once part of the façade of a building in France and hand-upholstered leather walls. ... more less
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- Also Known As:
- Royalton New York Hotel New York City
- Royalton New York City
- New York City Royalton
- Royalton Hotel New York