My boyfriend and I booked this room for our anniversary. Overall, the hotel is gorgeous, and being a hotel in NYC, the rooms here were THE perfect size. Any other rooms we've stayed at in NYC were tiny and we could barely move around... but this was pretty spacious. Between decor and size, the room was perfect. Not to mention, the soaking bathtub was BEAUTIFUL. We always try to look for a place with a nice tub, and this one has definitely been the nicest one we've seen yet. The best part of our stay wasn't even how beautiful this place was (although a huge plus), but the Royalton staff was truly amazing. The customer service here is top notch. We came in early to drop off our bags to the concierge and went around to our Broadway show. Coming back and checking in, the front desk apologized for the wait and gave us two complimentary drinks at the bar. They even delivered the drinks to our room! On top of that, we made friends with one of the door men later on in the evening, and next thing you know he and the hotel sent us a complimentary gift to our room. It was a white wine bottle with a berries fruit platter, along with a card saying "To the happy couple... Happy 2-year anniversary.. Love, Phil, Rebecca, and the Royalton Family." The phenomenal customer service doesn't even end there.. Calling the front desk late at night, I asked if by any chance they had any cigarettes available for purchase. I was expecting a simple no, as no hotel probably would... But the front desk got one of their staff members to run out and deliver it to our room. Honestly, THE best experience I've ever had. I would like to thank the Royalton staff for making our anniversary very special and truly romantic. The next morning, I didn't even want to leave. It was like the perfect dream getaway. It is definitely going to be our go-to next time we decide to stay in NYC! Can't wait to come back!
- Official Description (provided by the hotel):
- Morgans commissioned Roman Williams, to re-create Royalton's legendary lobby. The design - simultaneously sophisticated and complex - juxtaposes an icy cast-glass vestibule and brass furnishings with soft suede upholstery, thick leather walls and hide-covered chairs to create a dark, sexy and luxurious space. Design and architectural details include a mammoth floor-to-ceiling hand forged cast-bronze fireplace, a twenty-foot screen that was once part of the facade of a building in France and hand-upholstered leather walls. ... more less
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- Also Known As:
- Royalton New York Hotel New York City
- Royalton New York City
- New York City Royalton
- Royalton Hotel New York