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“Great Hotel & Location” 5 of 5 stars
Review of Royalton New York Hotel

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Royalton New York Hotel
4.5 of 5 Hotel   |   44 West 44th Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #182 of 455 Hotels in New York City
Ascot, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Great Hotel & Location”
5 of 5 stars Reviewed April 22, 2013

We booked this hotel for a short honeymoon break to New York - The hotel, room and location were all excellent, as was the atmosphere in the lobby/bar. The staff we also super and the champagne and chocolates in the room were a nice touch. You will not find a better location/hotel for a short city break to New York.

Room Tip: We chose a loft room with a city view - the room was spacious and the was bathroom lovely but unfort...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, May 8, 2013
Thank you for such a great review. We are thrilled to have been a part of your Honeymoon and are so happy to hear you enjoyed our prime location and welcoming lobby. We look forward to welcoming you back again soon.
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1,263 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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Boston
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 21, 2013

My boyfriend booked this hotel for a weekend getaway for my birthday. He did a great job! The hotel is less than 2 blocks away from times square, a short walk to Central Park and about 20 blocks (a short cab ride) from the Empire State Building. The hotel is very modern, with sleek design. It is dark in the lobby but it adds to the ambiance of the bar feel at night. We had a basic room which was not huge but big enough for the two of us for two nights. I found enough space to put my things away and the closet was surprisingly large. I found the bed very comfortable and there was also a small couch in the room. Having the iPad with free internet access was great to look up destinations or restaurants. Everything was very clean and the staff was excellent, all very nice and accommodating. Our room was diagonally across from the elevators but we didn't notice any excessive noise during any time of the day or night we were in the hotel. We had a drink at the bar one night which was good, if a little pricey. We did not eat at the hotel restaurant. My only suggestion would be to self park at the lot next door, not use the valet, as it saves a lot of money. There is a garage on the right immediately before the hotel. We didn't see that until after we valeted our car but probably would have paid half of what we did.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, April 22, 2013
We are thrilled to be a part of your birthday celebration. It sounds like you really took advantage of our prime location and enjoyed our welcoming lobby bar. We hope you’ll join us again soon!
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jarvischas
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2013

Stayed five nights at Royalton, this is our second stay albeit separated by a few years – so expected the décor to be tired and tatty. Very pleasantly surprised that both the staff and the hotel was still living up to the high standards we remembered. We had a Loft room, which was both spacy and airy, if budgets stretched it is worth going for. Just one small minor whinge, when we checked into the room – their was no hot water, after a quick chat with room service a friendly maintenance man arrived who turned on the hot water valve, problem resolved and able to have that revitalising soak in the huge round tub.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, April 22, 2013
We are so happy to welcome you back for a second time. I am delighted to hear we lived up to your expectations and that you enjoyed one of our loft suites. We look forward to your third visit with us.
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Boston, Massachusetts
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 20 cities Reviews in 20 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 16, 2013

I stayed at the Royalton for a 3 day/2 night weekend with my 13 year old niece who was visiting NYC for the first time! I got a great price on the using using Priceline, so I didn't have the highest expectations for what I was getting. I was pleasantly surprised by the quality of the hotel and the graciousness of the staff. We arrived early Saturday afternoon and as our room was not ready, the hotel stored our bags and took my cell # so they could call when our room was ready.

When we checked in later that afternoon, we found our room to be very spacious (for NYC standards), well appointed and with a great bathroom. We had a queen sized bed, a desk with a complimentary ipad and a couch for lounging along one wall. We were on the 11th floor far from the elevator with windows looking out onto 44th Street. Although we were high up, there was still plenty of street noise that you could hear. I have traveled to NYC quite a few times, so I was not surprised by this. The hotel is quite close to Times Square, lots of action, traffic and people.

My niece and I went out to dinner and a Broadway show and when we returned, the hotel had left a plate of chocolate chip cookies, along with an I Love NY t-shirt and mug. There was a card wishing me a Happy Birthday!! It was a very nice touch.

The doorman were great, always asked if we needed assistance or a taxi when we left the hotel. The front desk staff always greeted us when we left or returned.

I would definitely recommend this hotel. We had a great stay at the Royalton.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, April 22, 2013
Thank you for such a wonderful review. I am so delighted you and your niece had such a memorable stay. It sounds like you had a great time, and the chocolate chip cookies were the perfect ending to a busy day in New York City. I hope you’ll join us again soon for another wonderful visit.
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London
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed April 15, 2013

In attempting to be uber chic, this hotel missed the mark on a number of counts.

The whole hotel is set with "mood" lighting - by which I mean it was deliberately very dark and left me in a mood as I found it to too dark to navigate around the hotel & room. It was worse than being in a Hollister store!

Rooms were supposed to be equipped with ipads for computer access. With none in my room, I attempted to use my own device only to be presented with an online request for payment at which point I passed. Next day I complained and was given a free wifi code.

The room was small, with little light. Bed ok. But the disaster was the aircon/heating - the heating value was stuck so that on the first night despite setting the room temperature for 19c, it was actually 27c in the room and too hot to get much sleep. Naturally I called maintenance who undertook to fix it after telling me the system was old and the values were often faulty/sticking. Returning late the next night, having been assured it was fixed the same thing happened and so I endured 2 nights without much sleep.

Shan't be returning.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, April 22, 2013
My sincere apologies for the problems you experienced with your air conditioner during your stay. Every once and a while things happen outside of our control and we do our best to correct them in a timely manner. I am sorry your air conditioner was not fixed by your second night; I hope you’ll give us a second chance so that we may show you what a true Royalton experience is like.
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Newmarket, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 15, 2013

I stayed recently stayed here with my sister and daughter. The rooms are very small, but is it to be expected in NYC. Very clean, modern.

I loved that they provided us with our own iPad in the room to use for the duration of our stay!!! That was awesome as they had their Royalton app on it and it helped us to decide what restaurants to eat at, where to shop and what is around on maps, pictures etc. Very useful!!

They do provide wifi for a minimal fee. And everything in the room you would expect from a hotel plus more.

It was something like a 5 minute walk to Times Square!

We saw some celebrities here and I was even chatting with a couple not realizing who they were (The whole cast of Don't Trust the $&*^ in APT something, James Van Der Beek, Selma Blair and more!! Ha Ha. We found out later that it is a hot spot for them to stay or dine at the lounge in the lobby.Apparently Lady Gaga goes here sometimes (I am not sure if that entices or scares you....sorry..he he).

The food at the lounge was good but it was the ambiance which sold me! Lovely fireplace to sit by while you chat with friends over dinner! Loved it.

I recommend this hotel if you are not on a budget, like modern style rooms and want to be close to Times Square.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, April 22, 2013
Thank you for your review – I am so pleased to hear you and your family had such a great stay. It sounds like our central location and popular lobby bar really made your stay special. We appreciate your recommendation and look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgewater, New Jersey
Top Contributor
118 reviews 118 reviews
12 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 14, 2013

European quality, small rooms with very contemporary furnishings, lots of chrome and glass. Very clean but not spacious enough. Cocktail lounge was welcoming and romantic. Restaurant for breakfast was charming.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoriastewart, General Manager at Royalton New York Hotel, responded to this review, April 22, 2013
Thank you for your review. I am pleased you enjoyed our overall décor and welcoming lobby. I hope you’ll join us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royalton New York Hotel

Address: 44 West 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#111 Luxury Hotel in New York City
#122 Romantic Hotel in New York City
#152 Business Hotel in New York City
#164 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Royalton New York Hotel 4.5*
Number of rooms: 168
Official Description (provided by the hotel):
Morgans commissioned Roman and Williams, to re-create Royalton’s legendary lobby. The design – simultaneously sophisticated and complex – juxtaposes an icy cast-glass vestibule and brass furnishings with soft suede upholstery, thick leather walls and hide-covered chairs to create a dark, sexy and luxurious space. Design and architectural details include a mammoth floor-to-ceiling hand forged cast–bronze fireplace, a twenty-foot screen that was once part of the façade of a building in France and hand-upholstered leather walls. ... more   less 
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Also Known As:
Royalton New York Hotel New York City
Royalton New York City
New York City Royalton
Royalton Hotel New York

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