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“Great location” 3 of 5 stars
Review of Loews Regency Hotel

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Loews Regency Hotel
4.5 of 5 Hotel   |   540 Park Ave, New York City, NY 10065   |  
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Park To Park Package
Ranked #12 of 452 hotels in New York City
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location”
3 of 5 stars Reviewed 2 days ago NEW

We stayed here just prior to major renovations, and during an international convention with Heads of State in residence, with intrusive security detail. Our room was dingy, carpet needed replacing. Beds were comfortable, with good linen. The bathroom needed a major renovation and we had plumbing problems that needed repair while we were there, took 24 hours and wasn't seen as a priority. The staff were friendly and helpful, when available. The hotel was expensive, over-priced for the facility provided, and the stay of international dignitaries was given high priority at the expense of our experience as guests.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Montreal, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just got back from NYC and stayed 3 nights at the Loews Regency.
First, everything is great about the neighborhood: just near Central Park, museums and the best variety of stores. Good restaurants near the hotel at every budget.
About the hotel: recent renovations made this hotel a true gem. Classy New York style chic rooms with big bathrooms all in white marble.
This hotel reminds me another great hotel in a NYC: Sofitel.
Luxurious, comfortable, super friendly staff that want to help you whenever you need something and I must mention a great new attention that Fiat and Loews are proposing their guests: offering a one way shuttle to where you want to go in the city in a new 500L.
You can't go wrong with the Loews Regency for your next stay in NYC.
Thanks Loews...we'll be back for sure!


Stayed August 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon tyne
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We are a family of five and stayed here for four nights. The hotel has a great location.... Only a few minutes walk to Central Park and Fifth Avenue. It has been recently refurbished so the rooms are modern ,new and very clean. The staff were very pleasant . One of the cleaners heard me discussing with my son that we weren't' too sure where to go for breakfast. She couldn't have been more helpful recommending a place to go and giving us directions. It was a really nice genuine touch. A huge bonus with this property is the generous size of the rooms especially for New York... They were big. Overall a great property in a fantastic location... Easy walking distance to a lot of popular places.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 days ago NEW

This summer I stayed over 25 nights at the Regency. The service was great in all aspects and the the staff consistently friendly at all time.I was upgraded to a larger accommodation because of the length of stay. The new bar and grill offer a nice busy ambience coupled with tasty food.The gym is now bright and bigger.The management was accessible, efficient and attentive to the smallest detail.This newly refurbished hotel offer a unique location, good value and consistent good service. It was a home away from home. I will certainly come back and have no hesitation in recommending it to others.

Room Tip: Corner suites are spacious and bright.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Heidelberg, Germany
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Park avenue loews is a wonderfull place to stay in New york. Bloomigdales 4 minutes away. Fifth avenue shopping 8minutes to walk......
Madison avenue the exclusiv stores are just around the corner...
In the morning you can go directly in the Grand Central Park which is just two blocks away. All interesting museums in walking distance.The hotel itself has very friendly staff. The rooms where in a very good standard and fresh renovated. Great location in a nice neighborhood we will come back:)

Stayed August 2014
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Derby, United Kingdom
Top Contributor
74 reviews 74 reviews
42 hotel reviews
Reviews in 42 cities Reviews in 42 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

First the positives, the hotel is in a great location and the rooms and general surroundings are very nice. My room was good with a comfortable bed and the nice gimmick of a tv in the bathroom mirror.

My criticisms are of the 2 types of service I experienced. When I arrived, well dressed, sporting BA first class tags on my luggage the staff were very attentive. Once I changed into my shorts and t-shirt I seemed to become invisible, getting hardly a nod of recognition as I passed through the lobby for the remainder of my stay.

It's an attitude I expect in the Park Avenue stores, but in my hotel I expect better.

Stayed August 2014, traveled solo
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just returned from a 5 night trip to NY with my husband and two kids, ages 9 and 7. We picked the Loews Regency based on it's location, as well as its rooms. We were all thrilled with the hotel choice. Our room was new and luxurious, the decor was beautiful and elegant, the service was impeccable and the attention to detail was superb. The staff was amazing with us and our children, and made both kids feel like VIPs. In fact, after the trip, the kids asked if we could always stay at the Loews when we come to town. The concierge staff handled all of our requests quickly and efficiently, and got us into every show we wanted to see and anywhere we wanted to eat. The use of the Fiat was an added bonus. The proximity to Central Park was perfect for our needs. We will definitely be back!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review, 5 days ago
Great to hear axr1. We are thrilled to hear you and the kids enjoyed your stay with us, and everyone felt like a VIP. We look forward to welcoming you back when you're next in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Regency Hotel

Address: 540 Park Ave, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in New York City
#3 Spa Hotel in New York City
#9 Luxury Hotel in New York City
#9 Romantic Hotel in New York City
#63 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Loews Regency Hotel 4.5*
Official Description (provided by the hotel):
All the benefits of Midtown Manhattan at your fingertips, with a Park Avenue address. The re-imagination of the new Loews Regency sets a new standard in luxury and thoughtful design with the traveler's needs in mind. With thoughtful service genuinely delivered, our goal is to make sure you can focus on your plans while visiting New York City, whether it is for work or play. Let us take care of the little but all-important details, like complimentary pressing of two garments upon arrival. (Welcome to wrinkle-free travel.) Leave your hairdryer at home-here at Loews Regency, there is a Julien Farel professional hair dryer in every room. And if you're fed up of being charged for Internet access, take heart. Here, you'll find free Wi-Fi, for up to four devices, throughout the hotel, including in your room. Even better, you only have to log in once. ... more   less 
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc

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