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“Staying at the Regency a Great Experience” 5 of 5 stars
Review of Loews Regency Hotel

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Loews Regency Hotel
4.5 of 5 Hotel   |   540 Park Ave, New York City, NY 10065   |  
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Ranked #10 of 454 Hotels in New York City
Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Staying at the Regency a Great Experience”
5 of 5 stars Reviewed July 25, 2014

I stayed at the renovated Recency while on business in NYC recently. Had a great room on the 14th floor with an outdoor balcony overlooking Park Avenue. The room was great, as was the restaurant and bar, as well as the service and the staff. They really go out of their way to make you feel special and well taken care of. If you haven't tried the Regency yet, you should. I'm going back again. It's my new favorite hotel in NYC!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review, July 31, 2014
Thank you so much for the glowing review Craig S. We are thrilled to hear that we are your new favorite hotel in NYC and will be coming back to see us again soon. We look forward to it!
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296 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hamilton Square, New Jersey
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2014

My wife and I spent the July 4th weekend at the Regency.
We had a spectacular time. The hotel remodel has delivered very comfortable rooms. The amenities are outstanding (my wife has fallen in love with the hairdryer). The location allows you to enjoy the city without being in a crush of people.

We enjoyed brunch in the lounge while watching a world cup match.

The staff was outstanding. Everyone greeted us warmly and made an effort to insure that we had everything we needed.

Stay at the Regency if you are looking for a sophisticated, upscale environment with attentive service located within easy walking distance of great shopping, dining and Central Park South.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review, July 31, 2014
Thank you so much for the glowing review Michael W. We are thrilled to hear you had a great time with us over 4th July weekend and were able to take in a World Cup match screening in The Regency Bar & Grill. You also mentioned that your wife loves our hair dryers....they can actually be purchased from Julien Farel if she is interested. Or if you or her are staying at any of our sister Loews properties, they will shortly be featured in each of our hotels.

Please come back and see us again soon!
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Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 24, 2014

My wife and I were celebrating our 10th anniversary and decided to book a last minute trip to New York City because neither of us had been. We booked a stay at the Loews Regency, based mainly on its good rating on Tripadvisor. We stayed for 5 nights. The staff was very friendly and helpful, although I was hoping they'd try to do something special for us when they found out it was our 10th anniversary. All we got was a nice "Congratulations!" Oh well. I guess I can't expect too much.

The location is great if you want to stay close to Central Park and in a good part of town. It's very close to all of the flagship luxury stores on Madison and 5th Avenue and it's about two blocks away from a subway entrance. It wasn't as easy to find good restaurants within walking distance of the hotel, though.

The room we stayed on was facing 61st and it was very quiet. The view isn't that great, but I kind of expected to be staring at other buildings if I'm staying in Manhattan.

It seems like the hotel has been recently refurbished and the rooms had a classy, new feel to them. The bed was very comfortable.

We really had no complaints about the hotel and I would definitely stay there again, although we might try to stay somewhere closer to Rockefeller Center next time just because we spent most of our time in that area.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi B, Public Relations Manager at Loews Regency Hotel, responded to this review, July 31, 2014
Thank you so much for your wonderful review BBMcDonald. I'm sorry to hear that we did not recognize your 10 year Anniversary with anything more than a "Congratulations"....that is certainly not our standard protocol. With that said, I'm very happy to hear that you had an enjoyable stay regardless and that you loved the location of the hotel and will definitely be back. Be sure to let us know when you are coming back and we will take good care of you!
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New Orleans, Louisiana
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

The rooms were impeccably clean and beautifully designed. The staff was exceptional and the location is the best in NYC. Our favorite amenity was the Ride with Fiat partnership. We used the drop-off service three times and we were very pleased with the car, the driver, and the Fiat desk representative (Gianna). Our family of four was very pleased.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian N, Director of Sales at Loews Regency Hotel, responded to this review, July 24, 2014
Thanks for your kind comments. We do like our wonderful partnership with the FIAT team. Free transfers anywhere in Manhattan is a great benefit and we are pleased you were able to take advantage of the two cars.
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Charleston, South Carolina
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed July 23, 2014

2nd time staying at the Loews Regency, the first being a couple of years ago. Renovation is fabulous. Service overall was very good. Location is most ideal for anyone wanting to stay in the Upper East Side - 2 blocks from everywhere you need to be. Highly recommend staying here !

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian N, Director of Sales at Loews Regency Hotel, responded to this review, July 24, 2014
Thanks belugalove for taking the time to write a review. We love out location too. Barney's, Bloomies, Madison and Fifth Avenues around the corner - oh and Central Park! We hope you don't leave it so long to your next visit.
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Santa Monica, California
1 review
5 of 5 stars Reviewed July 23, 2014

As a frequent business traveler to NYC, I have made the Regency my "go to" place. Everyone from the front desk to the restaurant staff has been consistently gracious and accommodating. The rooms are spotless and the room service is exceptional. I have been so impressed with this operation that I have taken my family to the Regency for personal travel as well. The Regency deserves high marks for providing a courteous staff and raises the bar for other hotels with their personalized service.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian N, Director of Sales at Loews Regency Hotel, responded to this review, July 24, 2014
Thank you for your review Woodki070707. We love it when our business guests come back for the weekend - there is so much to do with the family in this neighborhood. Thanks also for your kind words about our team. We'll look forward to seeing you again soon.
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Birmingham, Alabama
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

My daughter and I spent 5 days at the Loews in July. The rooms are beautiful, clean and comfortable. The bathroom is very clean with soft towels. The front desk was quick and responsive to any questions during our stay. The doorman were always very welcoming after a long day of exploring the city. It is 2 blocks from Central Park and has a nice restaurant nearby, Sarafina. The fitness center is clean and has an adequate number of machines along with free weights. We did not eat at the hotel restaurant - it was very expensive.

Room Tip: We had a quiet room on the eighth floor in a corner. I
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian N, Director of Sales at Loews Regency Hotel, responded to this review, July 23, 2014
Thanks for the great review Rsteinbeck. It's great to hear you had fun in our wonderful city and that you enjoyed our rooms and service. We hope to have the opportunity to see you here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Regency Hotel

Address: 540 Park Ave, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in New York City
#1 Business Hotel in New York City
#7 Luxury Hotel in New York City
#9 Romantic Hotel in New York City
#25 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Loews Regency Hotel 4.5*
Number of rooms: 379
Official Description (provided by the hotel):
All the benefits of Midtown Manhattan at your fingertips, with a Park Avenue address. The re-imagination of the new Loews Regency sets a new standard in luxury and thoughtful design with the traveler's needs in mind. With thoughtful service genuinely delivered, our goal is to make sure you can focus on your plans while visiting New York City, whether it is for work or play. Let us take care of the little but all-important details, like complimentary pressing of two garments upon arrival. (Welcome to wrinkle-free travel.) Leave your hairdryer at home-here at Loews Regency, there is a Julien Farel professional hair dryer in every room. And if you're fed up of being charged for Internet access, take heart. Here, you'll find free Wi-Fi, for up to four devices, throughout the hotel, including in your room. Even better, you only have to log in once. ... more   less 
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Also Known As:
Regency New York City
Regency Hotel New York
New York City Regency
Loews New York City
New York City Loews
Regency Hotel Nyc

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