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“People make the difference” 4 of 5 stars
Review of Hotel Plaza Athenee New York

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Hotel Plaza Athenee New York
5.0 of 5 Hotel   |   37 E 64th St at Madison Ave, New York City, NY 10065 (Manhattan)   |  
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Hotel amenities
Ranked #139 of 446 hotels in New York City
Istanbul
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“People make the difference”
4 of 5 stars Reviewed May 20, 2013

Overall a nice hotel with good quality. Limited reception area where luggages are stocked/accumulated. Very attentive and solution oriented staff especially at the reception and concierge. Moderate size deluxe rooms (ask for a room receiving daylight). Small size bathroom with limited amenities. Small but very cosy bar, entertaining magician show on Mondays...Reserve your taxi if you are travelling in peak hours otherwise doorman may not get you one for more than half an hour...

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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276 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Los Angeles, California
Top Contributor
112 reviews 112 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 17, 2013

Maybe it was AMEX FHR and maybe it was that the PA felt badly that I had such a terrible experience at the Palace NY (that I had to check out after checking in) but, when I arrived, not only was my room ready but I had been upgraded to the penthouse. WOW! Talk about an amazing hotel room! The room itself was huge with a great TV, walk-in closet with wall of mirrors, updated marble bathroom with fantastic shower (that even had great water pressure) then I also had a solarium (which did get a little warm because it had three walls of glass) which was a separate sitting room with a TV. The best part, however, was the roof-top wrap around terrace with sitting area and lounge - simply spectacular views of the city! Wow.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed May 9, 2013

I've stayed at the Plaza Athenee several times over the past few months since it is part of the AMEX FHR program.

Well, the hotel sure is showing its age. Common areas are looking quite worn and shabby, the bar/restaurant is aging (not so gracefully) and the rooms, especially the bathrooms, are very out-dated.

That said, the location is right in the center of the bullseye! Quite, tree-lined street just off madison, yet the 64th street location makes it an easy walk to the 57th street area (shopping epicenter), the park, and the offices on Madison and Park on the east side. (I view the Carlyle as sort of a close competitior, but the PA has a slightly better location since it is another 12 blocks uptown.

I should add that even though the hotel is well-worn, it does (generally) feel clean, or at least clean enough.

Also, while expensive, the PA usually seems to come in at a slightly lower price point than many of its competitors on the FHR roster... And, unlike many other properties, the AMEX room upgrade has always been available when I've stayed there.

Room Tip: Corner Rooms seem to be the best and most spacious.
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santiago, Chile
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

It's certainly a unforgetable experience to spend a classic New York weekend in this charming Hotel. A great mixture between the "savoire vivre" of the french culture and the friendly "customer service" of the Americans makes this Hotel a special Manhattan experience.
With a bar than can create very well made drinks and a quiet and personalized service at the restaurant, off course wilth complex french cousine, all of it with an early 20th century decoration, it is a perfect location to enjoy a quiet stay in mid town Manhattan.
The rooms are ample with plenty of sun light, with a bed that invites you to rest and have only good dreams. Luxury bathroom and an extraordinary Housekeeping Service.
Concierge services provide you with ample choices for restaurant reservations, show tickets and other helpfull tips, allways with great success.
A very good hotel focused in providing you with personalized service, at a good price for what you obtain.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 30, 2013

Certainly, this is a fine hotel. The decor was done very nicely and tastefully and our room was nice, all marble bathroom, and of a decent enough size. Staff were nice as well. A bit formal and stuffy, but this is par for the course on the Upper East Side of Manhattan. It's somewhat rare to find any guest outside of a full business suit.
The hotel's location is excellent and it is only one short block away form the Club Macanudo cigar bar- Pretty much the only place left in NYC to enjoy a cigar and a drink. In any case, there was one disappointment- Paid Internet. Now wait a minute! A $49 Motel 8 gives free internet, there is no reason on earth why a five star hotel, charging fifteen times the price of a Motel 8, has the nerve to charge for it. It's just the principle of the thing. Certainly they are not alone, many five star hotels and finer hotel still run this scam, but this practice must end. However, aside from this travesty, everything else was to my satisfaction there.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lolly150@comcast.net
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2013

A wonderful place to stay. Boutique style, hidden gem. Perfect location! Classy, safe, quiet, amazing staff. The intimate bar and lovely restaurant are charming and food is very good. Purchased as a package thru Orbitz and saved over $400.00 on the room for 2 nights. This is my second time staying there. I was welcomed back with a plate of lovely pastries in my room and a note from the manager. Can't wait to return!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 19, 2013

Purchased a 2 night stay through Priceline. Hotel was beautiful, service excellent truly befitting a 5 star hotel. Only downside was that the room was small and there was nowhere to put down a cosmetic bag in the washroom but then its New York and space is at a premium

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Plaza Athenee New York

Also Known As:
Hotel Plaza Athenee
Plaza Athenee New York City
Address: 37 E 64th St at Madison Ave, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Romantic Hotel in New York City
#85 Luxury Hotel in New York City
#133 Business Hotel in New York City
#209 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Plaza Athenee New York 5*
Official Description (provided by the hotel):
One of the most well-respected hotels in the world, New York City’s Hôtel Plaza Athénée provides European grandeur with the intimacy of a boutique hotel. It's prime location on the fashionable Upper East Side of Manhattan makes a day of sightseeing or shopping convenient for leisure and business travelers and for families alike. ... more   less 
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