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“Fantastic Service, Warm Staff. Great Accomdations” 5 of 5 stars
Review of Hotel Plaza Athenee New York

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Hotel Plaza Athenee New York
5.0 of 5 Hotel   |   37 E 64th St near Madison Ave, New York City, NY 10065 (Upper East Side)   |  
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Hotel amenities
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Stay 5 Save 20% + Breakfast
Ranked #118 of 460 Hotels in New York City
Certificate of Excellence 2014
Ship Bottom, New Jersey
Top Contributor
394 reviews 394 reviews
39 hotel reviews
Reviews in 115 cities Reviews in 115 cities
188 helpful votes 188 helpful votes
“Fantastic Service, Warm Staff. Great Accomdations”
5 of 5 stars Reviewed December 30, 2011

Certainly there is a reason why this boutique hotel is ranked in the top 100 in the world. Excellent rooms, great staff, outstanding spa. 1 block from Central Park. Close to everything [right along Madison and great shopping].

This is a location we will stay at on our next return trip.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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363 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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New York
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 25, 2011

A fast getaway for 2 days in the city. The hotel was elegant and immaculate. The service was beyond fantastic where nothing is a problem and you feel very special but you know they really mean it. Location is key and it doesn't get better than this. What a hidden gem in NYC.....

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 18, 2011

Checked into this $800/nigh hotel expecting the 5 star treatment (think Four Seasons). Well it was not that. First room they showed me for $800 was about 150 sq.ft. and was directly next to the air conditioning exhausts. I finally had to speak to the manager to get a room that did not over look the AC apparatus. Turns out all the rooms are extremely small from my outlook. Hotel is dated and in need of a redo. Kinda like something out of the 1960's. The bed was comfortable and linen nicely done. Lobby is also tiny and can get very congested. We wanted to eat at a German restaurant but the Hotel concierge told us there were none around due to the fact that New Yorkers do not like German food! All and All I was not overly impressed.

  • Stayed December 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athenee, Manager at Hotel Plaza Athenee New York, responded to this review, December 20, 2011
Thank you for your honest feed-back-I am sorry we did not live up to your expectations. We have redone most guest rooms in 2010 and will do the remainder in 2012 and our rooms have a range of 285-460 sf. I have addressed the restaurant issue with the concierge who is extremely sorry for not being able to provide appropriate recommendations-there certainly are a number of options.
I would be happy to discuss this further and make up for your disappointment-please feel free to contact me at swurst@plaza-athenee.com.

Sebastian Wurst
Executive Assistant Manager
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New Castle, New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 13, 2011

Feel like you are lucky enough to live in the Upper East Side of Manhattan, steps from Madison and 5th Avenue, Central Park, shopping, dining and museums....yet discreetly located on a quiet residential avenue. The service and surroundings are top notch and we were treated like the royalty that has been known to stay here....we even had Veuve on ice in our room and chocolate covered strawberries upon arrival!! A wonderful way to kick off our weekend getaway in the city. I definitely hope to stay here again!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2011

Some of the best service I've ever had at a hotel. It was a pleasure to stay at the Athenee. Special mention to Jason who took care of the late night room service and kept the bar open after hours for us to enjoy nightcaps after some long days working.

I would absolutely stay at the Plaza Athenee again.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 20, 2011

I was in NYC for 10 days and I had a chance to stay at a few hotels.
My award goes to Plaza Athenee and I think this hotel deserves it.

The location is pretty exclusive, residential neighbourhood, more calm then midtown. You can walk to very nice places or you have the underground if you need to be more fast.

The check is wonderful, sitting down in a lounge area, more relaxed than the check in counter.
My room was a perfect balance of tradition and modern elegance.

I visited the SPA and unluckily I had no time to use it. Will do next time.

Last but not least, every member of the team made me feel home every single moment.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2011

Just a perfect hotel in every sense. So Quiet- you may never know that you are just two blocks from a very busy New York street and great shopping. The staff were great, so helpful and
accomodating and the helpful staff on floor 12 even cleaned our room before we had a late check out, just going that extra mile. The room was a good size for Manhatten and well equipped. The bed was very soft, perhaps for us a little too soft but again very comfortable.
Recent reviews are correct, the views are not spectacular but I trade that any day for quietness.
Just two blocks from Central Park perfectly located for the Frick Museum too.
Yes, we would go there again.

Room Tip: Floor 12 and 07 was a particularly quiet room and nice location although it wasn't a perfect vie...
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Plaza Athenee New York

Address: 37 E 64th St near Madison Ave, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#26 Spa Hotel in New York City
#75 Business Hotel in New York City
#79 Luxury Hotel in New York City
#137 Romantic Hotel in New York City
#169 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Plaza Athenee New York 5*
Number of rooms: 142
Official Description (provided by the hotel):
On a quiet tree-lined street of the Upper East Side is where you will find the Hotel Plaza Athenee, a boutique luxury hotel nestled among genteel residences and lavish townhouses on Sixty-Fourth Street between Park and Madison Avenue. Combining cosmopolitan luxury with the intimacy and services of a boutique hotel, Hotel Plaza Athenee has created a home away from home for royalty, world leaders, celebrities, executives and sophisticated travelers from all around the world since 1984. Charming and elegant in every detail, rich in style, Hotel Plaza Athenee speaks of a more refined time and place. The classic grandeur of the Hotel Plaza Athenee welcomes with an opulent atmosphere where Louis XVI style meets Manhattan's uptown chic. Hand-painted murals, noble Italian marble, French antiques and lux furnishings create our gracious haven. Located in the heart of Manhattan, the best of New York City's attractions are within a short walk from the Plaza Athenee's front door. Enjoy delightful strolls to Central Park, Madison Avenue boutiques, galleries, and museums. Our location is convenient to the city's cultural, financial and business centers. Offering sophisticated cocktails, an extensive curated wine and champagne list, as well as refined afternoon High Tea and Light Fares, our beautiful Bar Seine's eclectic decor of rich velvets, animal print fabrics, and leather floors provides the perfect setting for all occasions. The exquisite gastronomical feasts of Arabelle are sure to linger in one's memory. Our Chef's culinary creations for breakfast, lunch, dinner, and Sunday brunch are served with grace, using only the finest local, organic ingredients. Where leaders of finance and fashion plan strategy on next season's creations, Royalty and A-list celebrities dine privately, weddings and celebrations are meticulously catered to; understated and attentive service is our passion. To relieve and strengthen both mind and body, The Hotel Plaza Athenee houses a 24-hour fitness center and offers our guests the only Valmont SPA in the United States. At sunrise, greet the morning with vigor. At dusk, melt away the tensions of work and play. There are still retreats in the world where proud service and love of detail are unobtrusively and generously given. In New York, Hotel Plaza Athenee is such a place. Accommodations The Hotel Plaza Athenee offers 140 guest rooms in a variety of styles and decor. Find respite in the lushness of our guestrooms and suites where thoughtful touches of comfort and luxury soothe away the day's travails. All guest rooms feature ultra-plush beds with luxurious Italian linens, Louis XVI style furnishings, comfortable seating areas and writing desks. Plasma TVs and wireless internet services are provided for your in-room entertainment. A selection of suites feature enlarged marble bathrooms with deep soaking tubs, double sinks, full kitchenettes and boast both sun-drenched indoor-glass enclosed atrium terraces and outdoor balconies with unobstructed panoramic views of the New York City skyline. Configurations of up to four bedrooms with living rooms and dining rooms, offer a residential style experience with upscale services. The ambiance is reminiscent of fine homes, thoughtfully furnished, elegant and polished. ... more   less 
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Also Known As:
Hotel Plaza Athenee
Plaza Athenee New York City

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