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“Great experience” 5 of 5 stars
Review of The Pierre, A Taj Hotel, New York

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The Pierre, A Taj Hotel, New York
5.0 of 5 Hotel   |   2 East 61st Street at Fifth Avenue, New York City, NY 10065 (Upper East Side)   |  
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Ranked #45 of 464 Hotels in New York City
Certificate of Excellence
1 review
“Great experience”
5 of 5 stars Reviewed 2 days ago NEW

a short stay with the family. The hotel was in a great location, across the street from Central Park and within walking distance of the NY buzz. Room with a view and very quiet, Thanks to the Pierre for the upgrade. What makes this 5 Star Hotel different from the rest is the friendly, reactive and efficient conciergery. They make you feel part of the family and help you get whatever you need.
thanks to all the friendly staff at the Pierre. It is a must. We will be back.

  • Stayed July 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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843 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything from the location to impeccable service makes the Pierre one of the best stays I have had in NYC. The staff, from the front desk to the elevator attendants treated the guests with utmost, but not overbearing attention.

  • Stayed July 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metro Manila, Philippines
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The Pierre is well located at the Upper East side but within walking distance of a lot of shops and sites. Just a few steps away is The Plaza Food Hall which houses Lady M and Luke's Lobsters and the Todd English Food Hall. Also near is the meeting point for the pedicab tours to Central Park. The rooms are well appointed and have an old world feel to it. The moment you step inside, you are transported to the days of opulence. The beds are very comfortable and I absolutely loved the Molton Brown bathroom amenities. The elevators are quite antiquated too, giving it the old world vibe, as well. Andrew or was it Abraham from the Concierge was particularly helpful. The staff at the check in counter was a bit stiff tho. The ones who received us was a trainee. Our booking included free continental breakfast. I found it a bit too 'basic', not the ones we are used to in other hotels of their caliber. The food was too pricey. But I do have to say that the pancakes were amazing! :)

  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 3 days ago
Dear BdBeez,

Thank you very much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. It is with pleasure I read your review - how lovely to know that you so enjoyed your time. We appreciate your feedback and do hope to see you again when you are next in NYC.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
141 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Pierre, just across from Central Park, is a slice of old world elegance. There's simply nothing quite like this grande dame in the big apple. The suites are more spacious than most NYC apartments, the service is over the top and the location is divine for anyone wanting to stroll the park and shop 5th.

Room Tip: Ask for a room with views of Central Park... there's nothing more lovely to wake up to.
See more room tips
  • Stayed July 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 3 days ago
Dear GinaSamarotto,

It was our absolute pleasure to have you at the hotel! Thank you very much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am delighted to read that you so enjoyed your stay and I must agree - our views of the Park are quite breathtaking! We do hope to have the pleasure of seeing you again soon.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I thought we would be blown away with the Pierre New York ! Obviously the suites, the service, the lobby etcetera would be just fabulous. Well more fool me. I don't know what the millions of dollars were spent on by Taj but it's not any of the 5 suites we had.
Old, tired and fuddy
Yes the location overlooking Central Park is super and yes all the serving staff were lovely but management and front desk ? Well we didn't actually meet any and I think a party of 10 booking direct maybe should have had at least an hello
However let me say the doormen , two lady porters , lift attendants and maids were all absolutely lovely
Also the separate bar and bar restaurant are well run and the all the staff are super. However this is not part of the hotel so maybe that's why
Also guys its a lot of money for lovely lift attendants so don't bother ok

Stayed July 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 3 days ago
Dear janey3108,

Thank you for taking the time to write about your experience on TripAdvisor - we appreciate your feedback. While I'm glad to know that you enjoyed our servers and restaurants, I am sorry to hear that the hotel was not to your personal liking. I do wish you the best of luck in your future endeavors.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I loved this hotel. The room was big for NYC considering the location and had a lovely bathroom with lots of amenities. The staff were friendly and helpful. The breakfast was great. I loved the slippers by the bed before turning in at night. Location is great in the upper East Side only a minute walk to the 5th Ave shops. I would highly recommend this hotel for anyone!

  • Stayed July 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 3 days ago
Dear Cassie W,

Thank you so much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am delighted to read that you so enjoyed your stay at the hotel! It was an absolute pleasure to have you - and we're glad the slippers were a comfy touch. We hope to see you when you are next in NYC.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The best thing about the Pierre is the location. If you are a runner and want to experience the thrill of an early morning run in Central Park, that's the place.
As many American hotels build decades ago, the furniture, carpets, tapestry, etc would benefit from a general refresh. But guess this is also the style of the place.
The staff is obviously well trained and very kind. I was given an upgraded room and enjoyed a beautiful view over Central Park.
Beware of NY city taxes!!!! Although if you are staying at the Pierre the bill isn't probably an issue, I ended up paying 500 USD for my room and another 75 USD in a variety of local and federal taxes. Amazing!!!

  • Stayed June 2015, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 6 days ago
Dear Mauro G,

Thank you very much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am so pleased to see that you enjoyed your time at the hotel and we do hope to welcome you back when you are next in NYC!

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pierre, A Taj Hotel, New York

Address: 2 East 61st Street at Fifth Avenue, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in New York City
#13 Romantic Hotel in New York City
#36 Luxury Hotel in New York City
#44 Business Hotel in New York City
#49 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pierre, A Taj Hotel, New York 5*
Number of rooms: 189
Official Description (provided by the hotel):
Landmark hotel on Fifth Avenue in New York City. ... more   less 
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Also Known As:
The Pierre Hotel New York City
Pierre New York City
Pierre Hotel New York City

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