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“Wow! Fantastic hotel.” 5 of 5 stars
Review of The Pierre, A Taj Hotel, New York

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The Pierre, A Taj Hotel, New York
5.0 of 5 Hotel   |   2 East 61st Street at Fifth Avenue, New York City, NY 10065 (Upper East Side)   |  
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Ranked #44 of 464 Hotels in New York City
Certificate of Excellence
Warrington, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Wow! Fantastic hotel.”
5 of 5 stars Reviewed 2 days ago NEW

We stayed at The Pierre from 23-27th May and it was amazing. We had a room with a view over Central Park and the whole experience was fantastic. The staff were lovely, especially the lady who looked after our room who always greeted us by name and was an absolute delight. This was our 6th visit to the big apple and this is the first hotel I've been really sad to leave behind. We'll never stay anywhere else!
So if your thinking of staying at The Pierre - stop thinking and book it. It'll be the making your stay in New York.

Stayed June 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, yesterday
Dear KeithAndDenise,

What an absolute delight to read your review! Thank you very much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am so pleased to read that you enjoyed your stay - and what lovely weather you must have had for exploring Central Park. We would be delighted to host you again when you next visit NYC!

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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804 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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Belgrade
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Choosing a hotel near/or in 5th avenue was our first goal.
We travelled as a couple,and this hotel offer us very pleasent stay.
Just across the Central Park,it is the most beautiful view!
We are recommending this hotel,can not wait to visit NYC again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 2 days ago
Dear Izzie93,

Thank you very much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am so pleased to read that you both enjoyed your stay and that our location was the perfect fit! We would absolutely love to host you again - our Concierge team would delight in creating the perfect NYC itinerary for you.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I am not sure that words can express just how wonderful our stay was at The Pierre Hotel. The service was as luxurious as the room. The hard working staff made sure that our every wish was exceeded and the professionalism was unprecedented. The room had high ceilings, beautiful furniture and gorgeous fabrics. Everything about it was so comfortable, including the bed which was turned down for us when we returned for the evening. It is expensive but I thought it was worth it.

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 1 week ago
Dear Jetsetterjill,

What an absolute pleasure to read your review. Thank you so much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am so pleased to hear that we made such an impression and am delighted that you found everything comfortable and inviting. We hope to have the pleasure of welcoming you back when you are next in New York.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here a few weeks back for a legal conference and honestly can say it was the WORST hotel I've ever stayed in for New York. I had stayed here years ago and remembered liking it, wow has it gone down hill! The ONLY positive is the location, otherwise its simply awful.

Our room was on the 5th floor above the HVAC unit so it sounded like a jet engine was outside our window, but that pails to horrific interior of this dump. Two words, Black Light...The carpet was stained everywhere, the curtains were frayed and the furniture looked like it came from the Rock & Roll Hyatt in LA. The bathroom was so small that I could actually pee from the shower into the toilet if I had liked. It was absolutely trashed out with cigarette burns all over and still smelled like smoke (yet was a non-smoking room).

And for $800 per night? You've got to be kidding me, there are so many good hotels in NY, stay elsewhere. When we left we told the front desk manager about our experience and she told us, "sorry, but we hear that a lot". We transferred after one night to Trump Hotel, which was the exact opposite...great!

I've stayed in hotels all over the world and have stayed in several Taj's in the past, which were actually very nice, but this hotel is actually in my bottom 10% worldwide and for the price is arguably the worst.

Room Tip: Stay elsewhere, but if you are stuck here you must have room above the 10th floor
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  • Stayed May 2015, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 1 week ago
Dear Scott M,

Thank you for your feedback and thoughts. Your comments have been noted and addressed directly.

Wishing you the very best for the future,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Downingtown, Pennsylvania
Top Contributor
119 reviews 119 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our 4th stay at The Pierre and certainly not to be the last. We feel like we are at home (a really nice home) when we stay at The Pierre. Everyone remembers us at every return. It seems like The Pierre rounded up the nicest people on the planet and hired them to work at their hotel. Keep up the GREAT work......We will see you again soon.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 2 weeks ago
Dear jojoruss,

What a delight to read your review - many thanks for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. I am so pleased to hear that you felt at home during your stay and am absolutely beaming to read that our staff made such an impression! I will be sure to share your feedback with our team members. We hope to have the pleasure of welcoming you here again when you are next in New York City.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Durham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at The Pierre over Easter to celebrate my 50th birthday, and the hotel exceeded all our expectations. Traditional, classy and elegant. Wonderful location on Central Park, which is tranquil considering the surrounding noise and bustle of Manhattan, and very well placed for shopping too - Tiffanys is just a few hundred yards away! We booked a suite as it was for a special occasion and it was well worth the extra cost. Bedroom, living room and bathroom all really spacious and luxurious, with the only drawback being on the 6th floor which meant no view as such. All the staff were lovely, very friendly and helpful, and I love the fact that they have uniformed lift attendants - it was like stepping back in time! On my birthday, when we returned to our room in the afternoon, there was a complimentary bottle of champagne on ice and a chocolate cake. Wonderful touch to make our special trip even more memorable. On our last evening we found a lovely Italian restaurant, Brio, just a couple of blocks away on Lexington Avenue. Great food and atmosphere, proper family owned and very friendly. We will definitely stay here again on our next trip to New York.

Room Tip: We had a suite with a City View which was spacious and luxurious, but on the 6th floor so no real vi...
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 2 weeks ago
Dear SpikeCoDurham,

Thank you very much for taking the time to write a review about your stay at The Pierre, A Taj Hotel on TripAdvisor. I am absolutely thrilled to read that you had such a pleasant birthday celebration and am pleased that your champagne and cake were well-received.It sounds as though you were able to really explore the neighborhood - your shopping and dining experiences sound divine! We do hope to have the pleasure of welcoming you back to The Pierre when you are next in New York.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a special experience for the experienced traveler. You appreciate the professionalism of the staff at The Pierre. Everyone treats you with respect and everyone perfectly knows their job. Everyone is done to perfection. People take pride in their jobs and what they do. This is true service, not fake or insincere statements. There is an atmosphere of relaxed elegance in this hotel. You are in the heart of New York City but this hotel is like a perfect oasis that rejuvenates you. We have traveled all over the world and I feel that the employees at this hotel do their jobs better than anyone anywhere. Everything in this hotel is in perfect shape and tastefully done. It is elegance at its finest but nothing overdone. We were reluctant to leave the hotel! The rotunda room is a one-of-a-kind picture taking opportunity. We love the lounge. At The Pierre you feel like a wealthy pampered resident of midtown Manhattan. We will never forget our time there.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThePierreTajHotel, Manager at The Pierre, A Taj Hotel, New York, responded to this review, 2 weeks ago
Dear Gary003,

What an absolute delight it was to read your review! Thank you very much for taking the time to write about your experience at The Pierre, A Taj Hotel on TripAdvisor. It is wonderful to read that you so enjoyed your stay and had such wonderful interactions with our staff. I'm also glad to know you found our Rotunda an ideal photo opportunity - we hope your shots came out beautifully! We do hope to have the pleasure of welcoming you back to the hotel when you are next in New York City.

Thank you,

Christian Hommerich
Hotel Manager
The Pierre, A Taj Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pierre, A Taj Hotel, New York

Address: 2 East 61st Street at Fifth Avenue, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#16 Romantic Hotel in New York City
#36 Luxury Hotel in New York City
#54 Business Hotel in New York City
#56 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pierre, A Taj Hotel, New York 5*
Number of rooms: 189
Official Description (provided by the hotel):
Landmark hotel on Fifth Avenue in New York City. ... more   less 
Reservation Options:
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Also Known As:
The Pierre Hotel New York City
Pierre New York City
Pierre Hotel New York City

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