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“Quiet & Luxurious” 5 of 5 stars
Review of The Pierre, A Taj Hotel, New York

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The Pierre, A Taj Hotel, New York
5.0 of 5 Hotel   |   2 East 61st Street at Fifth Avenue, New York City, NY 10065 (Upper East Side)   |  
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Ranked #35 of 463 Hotels in New York City
Certificate of Excellence 2014
Wilmington, Delaware, United States
Top Contributor
57 reviews 57 reviews
4 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Quiet & Luxurious”
5 of 5 stars Reviewed August 9, 2014

Wonderful location -- great shopping and bistros nearby -- and an easy walk to midtown as well. The room was well-appointed and insulated which coupled with a more residential neighborhood made for a quiet, restful evening. I thought the small lobby was a plus, ensuring a more private atmosphere and better security/oversight.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, August 18, 2014
Dear Leslie M,

Thank you for spending the time to review our hotel. It is always a pleasure to read the kind reviews of our recent guests. From the luxurious shopping to our wonderful location, we are delighted that you were able to enjoy the quiet residential neighborhood that we are located in. We pride ourselves on discrete luxury experiences just steps away from the famed New York attractions in midtown, and steps away from Central Park.

We look forward to hosting you on your next stay with us.

Warm Regards,
Heiko Kuenstle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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782 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2014

Spent the night here after returning from Europe on the Queen Mary and also being at two 5 star hotels in Germany. My time away made me appreciate it even more ! Facilities elegant and serene and staff excels at frequent guest recogintion. Hallway are being brightened up by new painting project which adds to the overall ambiance.

Always look forward to returning.....

Room Tip: The higher the better
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, August 18, 2014
Dear vm120e9,

We are thrilled that you had a wonderful stay with us after all of your exceptional experiences abroad. It is a delight to read that you enjoyed our decor, and had a restful stay with us.

We look forward to hosting you again on your future stay with us.

Warm Regards,
Heiko Kuenstle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed August 6, 2014

A really superb hotel in new york and exactly opposite central park and on 5th ave
The rooms are great and good size and also the most comfortable bed and the hotel has an amazing staff and concierge team.
Would definately recommend it to all.
A bit expensive but worth it.The lobby is nothing fancy and small though but overall a great hotel.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, August 7, 2014
Dear Prakash K,

We are thrilled to read that you had a wonderful experience with us. It is an honor to read the kind words and praises by our recent guests.

We thank you for recognizing the amazing team that we have at The Pierre. We truly believe that we have the best of the best, and we are incredibly lucky to have them.

We hope that you travel to New York again soon with your family. We would love to host you again.

Warm Regards,
Heiko Kuenstle
General Manager
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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2014

Stayed at the Pierre for Christmas and New Years. Excellent Staff and service. Rooms were very comfortable and clean. Overall had a perfect stay and a great vacation! The location of the hotel is unrivaled!

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 5, 2014

They made me sit in the lobby while my wife returned the car - would not let me check in because she got a special rate therefore only she can check us in - with her id - even though I am paying. Feeling quite unwelcome; won't be back...

  • Stayed August 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, August 12, 2014
Dear Jeaithaca

Thank you for your post. The Pierre, A Taj Hotel, New York enforces a strict security policy that only those persons named on each booking are provided with guest keys unless accompanied by the person named on the reservation. I’m sure you can appreciate that the safety of our guests is our optimum concern at all times, and that any exceptions to this rule would jeopardize this. We apologize and thank you for your understanding.

Kind regards,
Heiko Kuenstle, General Manager, The Pierre, A Taj Hotel, New York
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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

A lovely hotel right on the park. The service was excellent. Everyone was polite and friendly. Can't say enough about the concierge and how pleasant and helpful they were! Nice atmosphere and rooms were clean and comfortable. Great linens!

Room Tip: Get high up for the view!
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

Staying at the Pierre was great! The staff was extremely helpful and were very atentative. We were very happy to be upgraded to a better room, it was spacious and very comfortable. I am grateful that the receptionist did this as our room may have been a little on the small side.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pierre, A Taj Hotel, New York

Address: 2 East 61st Street at Fifth Avenue, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in New York City
#15 Romantic Hotel in New York City
#28 Luxury Hotel in New York City
#30 Business Hotel in New York City
#43 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pierre, A Taj Hotel, New York 5*
Number of rooms: 189
Official Description (provided by the hotel):
Landmark hotel on Fifth Avenue in New York City. ... more   less 
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Also Known As:
The Pierre Hotel New York City
Pierre New York City
Pierre Hotel New York City

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