The rooms were great. We asked for central park view, but someone forgot the common sense to put the bed on the other side of the room so you could see the park while lying down. Beds were super comfortable. The service was beyond excellent. The lounge closes early, 1am, we could not have night caps after getting in from threatre and dinning. I ran out cash and needed a cash advance on my credit card, but sadly enough they were not allowed to do it. These minor things which you expect from a luxury hotel, is what prevented me from giving a 5 star rating.