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“Excellent hotel, just minor adjustments needed” 4 of 5 stars
Review of The Pierre, A Taj Hotel, New York

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The Pierre, A Taj Hotel, New York
5.0 of 5 Hotel   |   2 East 61st Street at Fifth Avenue, New York City, NY 10065 (Manhattan)   |  
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Special Offer
Fourth Night Free
Ranked #34 of 458 Hotels in New York City
Nicaragua
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
“Excellent hotel, just minor adjustments needed”
4 of 5 stars Reviewed May 20, 2013

The rooms were great. We asked for central park view, but someone forgot the common sense to put the bed on the other side of the room so you could see the park while lying down. Beds were super comfortable. The service was beyond excellent. The lounge closes early, 1am, we could not have night caps after getting in from threatre and dinning. I ran out cash and needed a cash advance on my credit card, but sadly enough they were not allowed to do it. These minor things which you expect from a luxury hotel, is what prevented me from giving a 5 star rating.

Stayed May 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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687 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2013

The location of the hotel is excellent. The room I had was very spacious and quiet... The service in the hotel is absolutely outstanding. All the staff was particularly attentive, helpful and friendly /not so common for NYC/

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, May 28, 2013
Dear Kelly V,

We are so glad to hear you enjoyed our stay with us and were pleased with your spacious accommodations. We are also delighted to hear that you found our staff to be so attentive and helpful. We look forward to welcoming you back to The Pierre, A Taj Hotel, New York.

Warm Regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head
Top Contributor
55 reviews 55 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 19, 2013

Having stayed in NYC at least 50 different times from the Ritz in Battery Park, many trendy hotels, and most of the "upper end large hotels", this is our favorite.

The Pierre's location is perfect. Close enough to mid town, but away from all the concrete and noise. Being across the street from Central Park helps a lot. The most upscale shopping in the country is very convenient as well.

The lobby is subdued and stately. The restaurant (Sirio) is exceptional for a hotel. The workout facitliy is small but very well done. Our room was most likely the least expensive and small, but still very nice.

What is truly exceptional though is the service. The special touch of a "manned" elevator is unique as they always greet you with a smile and make you feel appreciated. But the tone of excellent service is consistent from room service to maids to concierege to bellman.

If I'm traveling solo on business I'm not sure I'd do it as Hotwire works for "get into the city, do the job and get out".

But if I'm taking my wire and want to really be pampered in what we now consider to be our top choice in NYC......it's the Pierre.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2013

My brother, sister and I treated my parents to a night at the Pierre to celebrate the 80th birthday of my father, a native New Yorker who has lived in Washington, DC the past 50 years. Their experience was perfection. This is truly New York's best from location to service to ammenities and charm. No one forgot to say happy birthday to my Dad and when they checked in the first treat was complimentary drinks at the bar. They went back in time with an elevator operator, complete with her own seat, took them to their room. And what's a visit to NYC without a sighting -- Henry Winkler, `The Fonz,' greeted them in the elevator with open arms and conversation. If the location across from central park isn't enough (where else do you want to wonder from your hotel during a one-night stay in new york?) the room itself was more than adequate, with a walk in closet, modern bathroom and enough space for the grandkids to visit. The celebration continued into the evening as when my parents returned from our dinner there was a bottle of champagne and cake waiting for them in the room. I have lived in New York the past 12 years and have never booked a hotel in the city before. I chose the Pierre because of its reputation and location. It exceeded all my expectations and reminded an 80-year-old native New Yorker why this is without doubt the world's finest city.

Room Tip: we chose a lower priced room without much of a view as the higher priced city rooms don't have a...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithtown, New York
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 12, 2013

We decided to splurge for a special weekend. While I have stayed in luxury hotels before, I felt like I was in a guest bedroom room at WIndsor Castle, rather than a hotel. The room was incredibly spacious, especially in mid-town Manhattan (The marble bathroom was the size of my bedroom at home). We had a view of Central Park. We ordered room service for breakfast and it was wheeled in right on time by an excellent server. Service for the entire stay was gracious, professional and attentive to our every request, without being overbearing. Everything was perfect

Room Tip: Ask for a room with a view of the Park.......
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, May 15, 2013
Dear LJSamson,

We want to extend our sincerest gratitude for taking the time to share your experience and to highlight all the wonderful things you enjoyed about your stay. We do have some of the best views of Central Park in the city, so we are glad you were able to experience them from your room. We pride ourselves on our service, so always love to hear that our guests every request were met. During your next visit, you will have to experience our new restaurant, Sirio Ristorante, or enjoy a drink in Two E Bar/Lounge. Thank you again for choosing The Pierre, A Taj Hotel, New York and we look forward to welcoming you back during your next visit.

Warm Regards,
General Manager
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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 10, 2013

Yes really and truely divine. I arrived late and only for one night and was feeling tired and grumpy - but it just couldnt last at that wonderful hotel. From the moment I walked in the door, I was made welcome. The genuine kindness of the staff stuck me everywhere. The room was beautifully appointed and the couch and the bed so comfortable that you did not feel like getting up! As I was late, I ordered room service and the food was superb. I never sleep on - but the bed was so comfortable that I just did. I enjoyed breakfast at the very "New York" cafe - enjoying the atmosphere as much as the food. Before I left, I had time to savour a drink in the loung bar, which was just really comfortable. It is a magnificent building and beautifully restored - but a building does not a great hotel make. This one was just nailed it! Truely divine...

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 9, 2013 via mobile

This was a great, truly luxury expirience staying at Pierre. The location service rooms is perfect. Staff is very kind and make all possible to make u feel special.

Special thanks to concierge Jason who is the best in the world, and gives very true and valuable advices.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heiko K, General Manager at The Pierre, A Taj Hotel, New York, responded to this review, May 15, 2013
Dear MukanKZ,

We are thrilled to hear you had such a wonderful experience at The Pierre, A Taj Hotel, New York! It is very special for our staff to receive such wonderful compliments from guests; we truly appreciate you taking the time to do so. It is through such thoughtful support and feedback like yours that our staff continues to be inspired to provide impeccable service each day. I will be sure to pass along your kind words to Jason and let him know how appreciative you were of his service. We look forward to welcoming you back in the near future.

Warm Regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Pierre, A Taj Hotel, New York

Address: 2 East 61st Street at Fifth Avenue, New York City, NY 10065
Phone Number:
Location: United States > New York > New York City > Manhattan , Upper East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in New York City
#16 Romantic Hotel in New York City
#23 Family Hotel in New York City
#27 Luxury Hotel in New York City
#45 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Pierre, A Taj Hotel, New York 5*
Number of rooms: 189
Official Description (provided by the hotel):
Landmark hotel on Fifth Avenue in New York City. ... more   less 
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Also Known As:
The Pierre Hotel New York City
Pierre New York City
Pierre Hotel New York City

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