Recently we treated my parents to a weekend in NY for my father's 80th birthday, and treated them to a stay at The Pierre, A Taj Hotel. Not only is the location perfect for a weekend visit (walking distance to everything!), and the room exquisite, but the staff is the piece de resistance. I reached out to the Guest Relations department for help in surprising my father with special treats for his birthday. They were extraordinarily gracious and helpful, and they went out of their way to make my parents feel welcome and special. Anupam, in the Guest Relations department, was the consummate hospitality professional...a real asset to the Taj brand. The Pierre is a real NY gem.