My best friend and I returned for our second trip to the Pierre.....we were not disappointed! Where can you go in New York and be treated like "old friends" on your second visit? Beautifully and gracefully decorated, with impeccable service - yet natural and not pretentious like some other Hotels in NY where I have stayed, we enjoyed every single moment! The people at the Pierre also make the difference - many of them employees for over 25 years! They LOVE the Hotel, they just don't work there. You really get a sense of pride and welcoming at this Hotel...it is a home away from home for us, and no request we made was too much. This is the kind of old world hotel (with all of the modern amenities) that makes memories. Not glitzy, and not like "every place else", lots of character. We won't go any where else.