It is a great location on the park which is very convenient. The room was very nice and well done. However, the hotel is not really in the league of a four seasons in terms of service and attention to detail. The guest areas are a lot more run down than the rooms. The gym is average at best, especially for a 5* hotel. I found the staff to be a little mediocre...lots of them standing around but when it came to asking the concierge for help to find somewhere to eat (hotel did not serve food mid-afternoon after we came in on our flight) they were not very helpful bordering on aggressive. The food was decent but is expensive - $60 for eggs, coffee and two glasses of juice. After having spent a week at the Four Seasons in Seattle, Scottsdale and Beverly Hills I found the Pierre to be disappointing. The hotel had mistakenly charged me for an extra night...fortunately I did not use the express check-out and caught this on the way out - so worth going to the trouble to check.