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“Excellent Location” 4 of 5 stars
Review of The Mansfield

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The Mansfield
4.0 of 5 Hotel   |   12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036 (Manhattan)   |  
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Summer Rates from $129
Ranked #262 of 451 hotels in New York City
Thunder Bay, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Excellent Location”
4 of 5 stars Reviewed August 20, 2013

The hotel is conveniently located near major attractions in Manhattan. While the room was quite small for two people and the lighting in the room was dim, the caring staff fostered a cordial ambience.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 23, 2013
Dear JPF155017,
Thank you for visiting us at the Mansfield Hotel. The team and I were happy to read you thought the staff was caring. We liked that you pointed out we are in a central location to all major attractions in NYC. We hope the next time you come back to New York you will chose us again.
Be well.
David Sandler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

The hotel is exactly as it looks on the website which is great. The location is within walking distance to Times Square and subway. There is free wifi and coffee in the hotel lobby sitting area. We saw two rooms on this stay. The suite had a bedroom with a bathroom off of it and then a connected sitting room with couch and desk. Each room has a TV. The second room was a standard room with a bed, desk and bathroom. Beside the obvious size difference the bathrooms were the same except the suite had a makeup mirror in it and better lighting. Both rooms had safes which was nice. If you are a light sleeper there is earplugs in the sidetable drawer. You do hear the street level all night long. Its a quite street, but just a warning. Overall great hotel, friendly staff and great location. Area is very safe to walk around 24 hours a day.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 23, 2013
Dear John P,
Thank you for staying with us at the Mansfield Hotel. We are happy to read that you enjoyed your stay with us. Our amenities and location are just a few of our features which our guests love and we are glad you got to enjoy them. We hope the next time you visit NYC you will stay with us again.
Be well,
David Sandler
General Manager
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Terre Haute, In
1 review
5 of 5 stars Reviewed August 19, 2013

The hotel is absolutely adorable and the attention to detail is clear. Received excellent customer service here and was pleasantly surprised by how spacious the room felt! I would definitely recommend this hotel to anyone looking for somewhere very convenient to stay in Midtown, as it is only a few blocks from everyone's favorite tourist trap, Times Square, as well as the Port Authority bus terminal and New York Penn Station for Amtrak. Easy access to the city's extensive mass transit is also available. There is a great coffee place just down 44th called Gregory's which we loved and would also suggest stopping in at. The only real downside for this hotel is the views, as right now the front of the building is covered in scaffolding and the back doesn't really have any views to begin with. We didn't miss them though, and I doubt most people would. Our room on the 2nd floor on the backside of the building was very quiet. All in all an excellent experience.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 23, 2013
Dear Logan R,
Thank you for taking the time out to review the our hotel. The team and I loved reading about how you thought we provided excellent customer service and you will be recommending the hotel. Our location is one of our great features and we are glad you were able to take advantage of it. Thank you again for staying with us and we look forward to welcoming you back.
Be well,
David Sandler
General Manager
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New York
1 review
5 of 5 stars Reviewed August 19, 2013

Wonderful location and proximity to Grand Central and Broadway. A perfect combination. Helpful staff and comfortable atmosphere. Deluxe room was well designed and spacious for our needs. Quiet but close to everything.
Excellent choice for theatergoer. Really loved it!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 23, 2013
Dear Walter G,
Thank you very much for staying with us at the Mansfield Hotel. We are so happy to read that you thought the staff was helpful, and the hotel provided a comfortable atmosphere and location to your liking. We hope the next time you come to visit the city The Mansfield is your choice of hotel.
Be well,
David Sandler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2013

We would definitely recommend The Mansfield, especially for theatre goers wanting something convenient to shows. It's within walking distance of so many things and a good price comparatively speaking- nothing is "cheap" in NYC! Rooms are small, but comfortable and clean and the historic nature of the building is interesting. They used to include a continental brkfst with room price and wish they'd do that again. We've stayed as a couple and with our 2 kids when they were younger and have had a good experience every time.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 19, 2013
Dear Sara M,

Thank you for choosing the Mansfield Hotel. We are so glad to hear that you will be recommending our hotel to your friends, colleagues and family. The team will be pleased to hear you thought the room were comfortable, clean with a little history behind them as well. We hope the next time you are in NYC the Mansfield has become your choice of hotel!

Be well,
David Sandler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
64 reviews 64 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 15, 2013 via mobile

Cant really evaluate any food or drinks as havent uses their bar or dining options .
We were upgraded free to the suite for one night out of 4 due to technical problems but i wouldnt say it was a benefit as we had to keep our luggage packed so they can move as the next day . Also suite was overlooking inner yard and so dark that you could not tell if it is day or night.
New Room was facibg street but still little dark what you should expect in NY but scaffold and its transperent shade does not help.
Noise in the street starts early! Sound proofing is another issue and purelly related with the way how airconditioning is installed.
If you dont spend much time in the hotel and move around a lot - location is what gives it few extra starts! Times square just couple blocka away, 5th avenue shopping is just few steps away as well as Empire state building just 10 min walk away. Overal a fair combination and could really be much worse. Dont be afraid and give it a go!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 19, 2013
Dear SarunasG,

Thank you for taking the time out of your day to review the hotel. We are glad you enjoyed the location of the hotel and we hope you come back to stay with us again. The location we are in does give our travelers the benefit of being centrally located to all the main attractions Manhattan has to offer.

Be well,
David Sandler
General Manager
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A City In Ontario
1 review
4 of 5 stars Reviewed August 15, 2013

The hotel is good but the staff is excellent. We had some issues with the Airport shuttle service we had booked (not via the hotel, it was independent). The front desk staff (can't remember her name, sorry) was EXCELLENT in helping us out, communicated with the shuttle company on our behalf. We made it to the airport just in time (no thanks to the shuttle company) ONLY because of the efforts of the Mansfield staff. I thank them for that.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, August 19, 2013
Dear N A,
This is music to any GM’s ears! Our staff prides themselves on exceptional customer service and I am very pleased to read they did just that. We would hope the next time you visit NYC you will choose to stay with us again. Thank you for taking the time out to review the hotel.
Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Mansfield

Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#141 Luxury Hotel in New York City
#195 Family Hotel in New York City
#227 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Mansfield 4*
Official Description (provided by the hotel):
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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