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“Great charm, average stay” 4 of 5 stars
Review of The Mansfield

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The Mansfield
4.0 of 5 Hotel   |   12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036 (Manhattan)   |  
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Holiday rates from $129
Ranked #260 of 455 Hotels in New York City
Miami, Florida
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
“Great charm, average stay”
4 of 5 stars Reviewed March 15, 2013

The Manafield is a smal boutique hotel located in a beautiful historic building. It has great charm and an intimate bar lounge with live jazz band and great food. The location is excellent especially for travelers doing business in midtown. The downside is the attention to detail average service.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 18, 2013
Dear travelinstylemiami,

Thank you for staying with us at the Mansfield Hotel. We loved that you enjoyed the history of the building, the Mbar and the location of the hotel. We hope the next time you are in Manhattan that you choose the Mansfield again. We appreciate the feedback and look forward to welcoming you back.

Be well,
David Sandler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,187 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 15, 2013 via mobile

Not just a standard room. ( Too small) but the junior suite has a great feel and great space for Midtown Manhatten. Wood floors, window seat and free coffee and cookies. The staff is friendly and helpful. Great places to eat nearbty,walk to all the main sights or take the nearby subway or 5th ave bu. We always stay here when in NY.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 18, 2013
Dear trentonflash,

Thank you for being a loyal guest at the Mansfield Hotel. We are thankful that we are your choice of hotel when visiting NYC. The staff prides themselves on being friendly and they will all be excited to read your post. We appreciate you staying with us and making the Mansfield you home away from home.

We look forward to welcoming you back!

Be well,
David Sandler
General Manager
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Hartford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 12, 2013

Great location! We booked through Tablet (& sort of last minute). Walking distance from Grand Central (we arrived by train), MOMA, Times Square, 5th Avenue, theater district, Central Park, & subway lines to wherever you fancy.

The room we booked was small, but we already knew that in advance (~$230 with taxes). Attentive hotel staff ready to answer any question you might have yet they are not obtrusive. Didn't use the gym facilities so can't comment. I especially liked the fact that we were able to leave our luggage after we checked out and before we caught the train back home. For the hotel staff it was 'Of course, no problem at all'.

Over all, a relaxing haven in a bustling city.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 13, 2013
Dear Andres109,

Thank you so much for staying with us at the Mansfield Hotel. I am overjoyed to hear how the staff treated you during your stay. They all pride themselves on superior service and from the sounds of it they were spot on. We are so happy you also enjoyed the location of the hotel.

We hope the next time you are in NYC you will come stay with us again. I know the team will be excited to welcome you back.

Be well,
David Sandler
General Manager
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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

My wife and I stayed here with our newborn (and dog) and the service was immaculate. The staff was friendly, the consierge had restaurants to offer, and was quick to help with bags, pets, and cribs. When trying to decide how to park, the front desk was candid saying that I could self-park for a third the price their valet charges just two blocks away.

When they realized we were traveling a child and pet heavy, the upgraded our room for free. You don't get service like that in many other hotels. I would definitely go back.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 13, 2013
Dear freedotift,

Thank you for staying with us at the Mansfield Hotel during your time in New York City. We are so happy to hear you brought the whole family to stay with us. The staff will be excitied to hear that they met all your expectations. They all work extremely hard to make sure all our guests are given the service they deserve.

It’s great to hear that you will be back! We can’t wait to welcome you back!

Thank you for taking the time out to review the hotel.

Be well,
David Sandler
General Manager
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Dallas, tx
Top Contributor
112 reviews 112 reviews
50 hotel reviews
Reviews in 57 cities Reviews in 57 cities
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed March 8, 2013

Stayed here for a quick overnight trip to NYC. The location is great and the price was unbelievable for the location. Check in was ok (a bit slow), but got a room on the 12.5 floor-Penthouse 2. Went to the 12th floor and realized I had to climb a staircase to get to an additional floor where there were 2 more rooms. It was a Penthouse in name only, but the room was nice but small-but what do you expect for the price. Others in my traveling party complained the bathrooms were very small, but actually mine was decent size. The room was appointed nicely at first glance. There were just some minor things I had issues:

1) The bed was comfortable, but the sheets felt cheap.
2) The blinds on the window cheap (gaps in them letting light in) and they had not been dusted in not telling how long.

Did eat and have a drink in the restaurant downstairs. It was good food (grilled cheese was nice). The employees weren't rude, but I would say they weren't overly friendly either. My summation of this hotel is it is fine for a quick business trip to NYC, but not sure if I would stay here on a trip longer than a day or so with another person. There were a lot of things to like about the hotel, but just enough minor things that left me a little disappointed.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 11, 2013
Dear cseanmc,

Thank you for staying with us at the Mansfield hotel. We appreciate you taking the time out of your day to provide us with feedback. The team holds themselves at a high level and we take feedback seriously, as it helps us get better servicing our guests. It is great to hear you liked the location and the food at the hotel. We hope you will give us another chance the next time you are in New York City as we know we can make your stay more memorable. We would love to welcome you back.

Again, thank you for your feedback.

Be well,
David Sandler
General Manager
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Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2013

I've been to NYC a few times now and I've been searching for a great hotel at a good price in a terrific location.

That's The Mansfield!

Let's get it out of the way: the rooms aren't big. But NO rooms (in my price bracket) in NYC are big. However, the room is an adequate size for a couple. There's plenty of room for two large bags and ancillary items without the room feeling cramped. The window seat is a neat feature! It's also a great place to drop shopping bags. I will say that the standard room won't work for more than two people. You'd want to upgrade to a bigger room.

The bathroom is small. I'm a foot guy who's healthy sized. Not obese but not skinny. I didn't have any trouble fitting in the bathroom or shower. I didn't feel cramped despite it being a small bathroom. The counter space isn't there, but I didn't find that to be too much of an issue. I love the Aveda products provided!

The room is beautifully decorated and styled. You can tell quality materials were used throughout during the restoration of the hotel. I didn't realize until we checked in that there is a VERY well appointed mini bar in the closet as well as a safe. Very nice touches.

The restaurant is delicious! Room service is 24/7 with a limited menu. A full menu is available during normal dinner hours.

Our room was immaculate - crazy, perfectly clean. When we checked in, the room was a little warm. To adjust the temp, you call the front desk and they send an engineer because it's an older building. Two engineers showed up within 5 minutes and adjusted the air. Very impressive!

Now, the real star of the show for The Mansfield is the LOCATION! It's a few blocks (less then 5 minutes walk) to Times Square, which is great if you want to do super touristy stuff. It's less than a half block from 5th Avenue and TONS of great shopping. The Library is a few blocks away, Rockefeller Center, Grand Central Station. It's ALL close, and easily walkable. If you're visiting the city to see the sights, this is the perfect location. For being so close to it all, the hotel is very quiet. I incorrectly assumed the rooms around us were vacant but realized we had neighbors when I ran into them in the hall. I haven't heard a peep!

Speaking of location: the Strip House steakhouse is across the street and is a five star restaurant for dinner! We had one of the best meals of our lives there! We called at 5 and they worked us in at 5:25 for an early dinner and the food and service were amazing! So nice to have such a delicious restaurant across the street!

The staff of the hotel is amazing too. Every member of the staff we see, whether it be the front desk, the concierge, the house keeping staff or the door man, all ask us how our stay is going and if we need anything. They are courteous, professional and very friendly.

And, lastly, the price absolutely CAN NOT be beat for a NYC boutique hotel that's so pretty, so well maintained and so pleasant of a stay.

The Mansfield will be out "go to" hotel from now on when we are in the city and we will make sure our friends and family know about it as well. It's our favorite and it's a hidden gem in NYC.

Room Tip: Ask for a street view room.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 11, 2013
Dear prideinlife,

Thank you so much for being a valued guest at the Mansfield Hotel. Your review was amazing and is how we want all our guests to feel when they come to the hotel. We enjoyed hearing how you loved the location, friendliness of the staff, cleanliness of the room and the Mbar. We are so excited that we have become your hotel of choice in the NYC.

The team works hard to make sure all our guests are taken care of and from your review it sounds like they accomplished that.

We look forward to welcoming you back the next time you are in the city.

Be well,
David Sandler
General Manager
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Cumbernauld, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2013

We stayed here on our second visit to NYC for our 10th anniversary on 14 feb 2013. Our travel agent sent an email to advise the hotel of our anniversary, but nothing was mentioned to us!
We found the staff very polite & helpful & the hotel was clean. The beds were so comfy, but the room we had was 304 & it's bay window faced onto 44th street, it also had a vent and this made it very noisey at night. Walls were a bit thin, as all we could here in next room was some horrible guy coughing his guts up all the time. We would consider using this hotel again, although we would ask for a quieter room.

Room Tip: Not facing on to 44th street!
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 5, 2013
Dear Carol M,

We appreciate you staying with us at the Mansfield Hotel. We are glad you enjoyed the helpfulness of our staff, the cleanliness of the hotel and the comfort of our beds.

Thank you for celebrating your anniversary with us. We hope you consider us again during your next visit to New York City.

We are thankful for your feedback.

Be well,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mansfield

Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#142 Luxury Hotel in New York City
#196 Family Hotel in New York City
#212 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
Official Description (provided by the hotel):
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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