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“Friendly staff, comfy beds, great location,but a bit noisy” 4 of 5 stars
Review of The Mansfield

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The Mansfield
4.0 of 5 Hotel   |   12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036 (Manhattan)   |  
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Ranked #263 of 452 hotels in New York City
Cumbernauld, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly staff, comfy beds, great location,but a bit noisy”
4 of 5 stars Reviewed March 4, 2013

We stayed here on our second visit to NYC for our 10th anniversary on 14 feb 2013. Our travel agent sent an email to advise the hotel of our anniversary, but nothing was mentioned to us!
We found the staff very polite & helpful & the hotel was clean. The beds were so comfy, but the room we had was 304 & it's bay window faced onto 44th street, it also had a vent and this made it very noisey at night. Walls were a bit thin, as all we could here in next room was some horrible guy coughing his guts up all the time. We would consider using this hotel again, although we would ask for a quieter room.

Room Tip: Not facing on to 44th street!
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 5, 2013
Dear Carol M,

We appreciate you staying with us at the Mansfield Hotel. We are glad you enjoyed the helpfulness of our staff, the cleanliness of the hotel and the comfort of our beds.

Thank you for celebrating your anniversary with us. We hope you consider us again during your next visit to New York City.

We are thankful for your feedback.

Be well,
David Sandler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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Vermont
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 2, 2013

This is a no-frills boutique hotel that couldn't be better situated to midtown Manhattan.

The advantages: location, location, location! Short walk to Times Square, 5th Ave., Broadway, and subway stops. Clean hotel with an outstanding, friendly, helpful, responsive staff. (These folks could staff a 5-star hotel.) Surprisingly well-outfitted gym for its size. Free wifi throughout the hotel. Comfortable beds & low noise make for a great night sleep. Stunning bathroom - large tile room with a walk-in shower than could probably accommodate 6 people. Good restaurant. Ridiculously affordable hotel - one of the best bargains you'll find in NYC. They could charge more just based on location.

The disadvantages: The rooms are small and dark, mainly because the woodwork (including hardwood floors) is dark. There is almost no way to make the room seem bright. Between that and there being no free TV channels, it's not a room you want to spend time in. But this is NYC, and you should get off your can and out of your hotel room anyway!

Bottom line: I would recommend staying here.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, March 4, 2013
Dear HugADog,

Thank you for taking the time out to review the Mansfield Hotel. We are delighted to hear you enjoyed the staff’s friendliness, gym, Mbar and the location of the hotel. It is great to hear from our guests as it allows the hotel to get better at what we love to do. We hope the next time you visit New York City we are your hotel of choice.

It was a pleasure having you stay with us and we can’t wait to welcome you back.

Be well,
David Sandler
General Manager
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Bethesda, Maryland
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 25, 2013

Great stay overnight this week at the Mansfield -- my second time staying there. Large room with a queen bed, bay window with a window seat, plenty of room to move around, and adequate closet space. Small but spotlessly clean bathroom. Love the size of the hotel. Appreciated the dust-free hard wood floors, free shoe shine, and helpfulness of everyone on the staff. Requested and received room not overlooking 44th St., which can be noisy. Diner on 44th St. provides large, reasonably priced breakfast.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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david_sandler, General Manager at The Mansfield, responded to this review, February 26, 2013
Dear LaTrivs,

Thank you for staying with us again at the Mansfield Hotel. It is so great to hear that this was your second stay with us. We appreciate you taking time out of your day to write a review about the hotel. We hope the reasons for coming back were due to the staff, cleanliness and the location of the hotel.

We can’t wait to welcome you back for your third trip! Thank you for making us your choice hotel when visiting New York City.

Best,
David Sandler
General Manager
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Albany, NY
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

The staff was great the rooms were a little small but quite adequte and well decorated. The location was perfect as it was 1.5 blocks to Times Square. The only glitch was our keys had to be redone on 2 separate occasions but other than that it was great.

Room Tip: Ask for an upgraded room, they are willing to if they are available.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, February 26, 2013
Dear thud76,

It was a pleasure having you stay with us at the Mansfield Hotel. The staff prides themselves on being friendly and by the looks of it they were spot on. We are happy you enjoyed the location and the decor of the hotel.

We hope during your next trip to NYC you will think of choosing us again. Thank you for taking the time out to write a review as it will assist us in becoming better at our jobs.

Be well,
David Sandler
General Manager
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Casper
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 25, 2013

Very nice vintage boutique, clean and neat. Great location on upscale street (fine boutique hotels and upscale University clubs.) Close to Bryant Park, the city library, Broadway and Times Square.

Rooms are small but clean. Hardwood floors are nice! The windows open and that is a good thing as you have no control over the heat. We stayed in January.

The M bar adjacent is sophisticated and plays live jazz Tues - Thurs. There is also a very nice hotel library room serving coffee 24-7.

Get a room in the back or sides for extra quietness!

And finally, you can't beat the price.

Room Tip: Rooms in the back are very quiet.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, February 26, 2013
Dear Kevin M,

Thank you so much for staying with us at the Mansfield Hotel. We are delighted to hear that you loved the cleanliness, location, Mbar and the library. We hope that we have become your choice of hotel when you next visit New York City.

We look forward to welcoming you back!

Be well,
David Sandler
General Manager
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Milwaukee, WI
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 17, 2013

We felll into the great hotel via Priceline and were pleasantly surprised. Location was awesome! Blocks to Times Square, The Rock, and Grand Central, with tons of stores and restaurants within a 5 minute walk. Fabulous Greek restaurant/bar just across the street. Staff was very accomodating and friendly (even allowing for a late check out no problem!). Rooms were tiny, but clean and recently remodeled...flat screen tvs, spacious newly tiled bathroom, working desk, comfortable CLEAN bed. The hallways and elevators were extremely tiny, additionally with stairs in the front lobby. Anyone in a wheelchair or on a scooter would have an issue getting around this property.

There is no resaurant or room service at this hotel. In the mornings, they do have a gormet coffee/expresso machine which is free of charge and very nice. Too, there was also a bar that closed early, and drinks were quite pricey.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, February 18, 2013
Dear Iskuz,

The title of your review says it all! We are so happy to hear that you will stay again with us at the Mansfield Hotel. It is very comforting knowing that you loved the location, our staffs friendliness and the cleanliness of the room.

We can’t wait to welcome you back to the Mansfield the next time you are in New York.
Thank you for letting other people know that the Mansfield is and will be your choice of hotels in NYC.

Be well,
David Sandler
General Manager
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Rio de Janeiro, RJ
Top Contributor
92 reviews 92 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 15, 2013

Great hotel! The location is perfect. Just steps close to the Times Square and Grand Central (metro station that conects you to everywhere). The rooms were clean and well decorated. Just dont expect cordiality from the staff, they are just professionals, unless you tip them well - and for EVERYTHING (NY Style).

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david_sandler, General Manager at The Mansfield, responded to this review, February 18, 2013
Dear Alan-Araruna,

Thank you very much for staying with us at the Mansfield Hotel during your trip to New York City. We are excited to hear how much you loved the hotel and hope it has become your hotel of choice the next time you are in NYC. The location, cleanliness and decorations of the rooms are just some of the amenities we have to offer and I am so glad you pointed them out. There are many choices of hotels in NY and we are so happy you decided to stay with us!

We appreciate you taking the time to express your happiness with the hotel and your stay.
Looking forward to welcoming you back to the Mansfield the next time you are in the city.

Thank you,
David Sandler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Mansfield

Address: 12 West 44th Street, Off of Fifth Avenue, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#145 Luxury Hotel in New York City
#170 Family Hotel in New York City
#205 Business Hotel in New York City
#229 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Mansfield 4*
Official Description (provided by the hotel):
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City

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