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“Comfortable caring and central” 4 of 5 stars
Review of Lowell Hotel

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Lowell Hotel
5.0 of 5 Hotel   |   28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065 (Manhattan)   |  
Hotel amenities
Ranked #66 of 453 Hotels in New York City
England
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
“Comfortable caring and central”
4 of 5 stars Reviewed November 6, 2011

Our first visit to the Lowell was a great success. Service, accommodation and location all met our expectations. We shall return !

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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128 reviews from our community

Traveler rating
    100
    14
    6
    6
    2
See reviews for
18
46
17
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
boston, ma
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2011

I recently stayed here for the weekend with some girlfriends. We stayed in a one bedroom suite. Everything from the lobby to the room was absolutely amazing. The bellman greeted me before I was even out of the cab and check in was a breeze. The staff were polished, professional and warm. Upon entering the suite, Tony offered to light the fireplace for me.....amazing! I was also offered a beverage of my choice which was complimentary. This hotel is absolutely beautiful....the rooms were like an apartment and were quite cozy and contemporary. It is a great location on the upper east side and easily accessible to all the shopping on Madison Ave. Despite being in the middle of Manhattan, it was unbelievably quiet! I will definitely be back and most definitely recommend to anyone I can!

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 29, 2011

Stayed at The Lowell September 2011 for 5 days. Service and room impeccable and the upper east side simply the most desirable part of NYC. Thanks to all at the Lowell. Even down to the cold water as we left in the limo. A stay we wont forget.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2011

The rooms were very charming and extremely cosy, made me feel right at home! The staff were extremely friendly and helpful, will definitely be back!

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omaha
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2011

The location of the Lowell offers something rare in New York- quiet while still being close to attractions. It is in a residential neighborhood, away from the garbage trucks and sirens that are typical almost everywhere else. The hotel small, about 50 rooms, so the staff recognize you, and know your name. The decor is classic, but does not feel old. Our room was updated with a bath that matches what you'd find in a Four Seasons or Ritz property. The restaurant was excellent, fitness center was fine, and the concierge was able to find face-price tickets for one of the harder shows in the city. Walk 1/2 block and you are on Madison Avenue, a bit further an you are near Central Park and the many museums. i

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 1, 2011

I could not disagree with "areviewer"'s review (talk about awkward english).

If you read my review on The Surrey Hotel, I say it is my second favourite hotel in New York.....I don't mention my favourite.

Somethings you must keep sacred, but then after reading what "areviwer" wrote, I felt compelled to spill the beans.

There is a bar..... and a restaurant (one of the best in the city) but discreet.
Did I say best in NYC? .... I mean in America. I'm actually quoting Wine Spectator, Esquire magazine and NYTimes. This is where real NYers dine.

The rooms are DIVINE!
You feel as if you are in your own pied a terre.

I could go on and on..... but I will allow you to find out for yourself.

This property is the standard that I compare all Hotel experiences to.
Period.

Room Tip: Not a bad room in the hotel, but if you would like a fireplace room do request it.
See more room tips
  • Stayed March 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
Reviews in 33 cities Reviews in 33 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed July 31, 2011

The hotel's location is fantastic however -the following points should be considered before booking:

1. It is very discrete - however, the service for me was a bit impersonal at times
2. The hotel has more of a serviced apartment/ B&B feel - this is fine if its what you are looking for - but a bit souless. The public areas are very small and there is no bar
4. The decor in the public areas as well as the restaurant is dated - lots of floral patterns and chintz
5. The rooms are very well appointed and reasonably large - do ask for one of the renovated ones

I am glad I experienced The Lowell - but for me - if you are looking at staying in this area - The Surrey does it much better at a lesser price. Even if both were the same price I would go for the surrey

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Location: United States > New York > New York City > Manhattan , Upper East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#47 Luxury Hotel in New York City
#86 Business Hotel in New York City
#100 Romantic Hotel in New York City
#232 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Lowell Hotel 5*
Official Description (provided by the hotel):
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 49 individually decorated suites and 23 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of Bulgari amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 
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Also Known As:
Lowell Hotel New York City
Lowell New York City

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