It is the little things that holds this place back. Otherwise, it is an excellent hotel.
First the negative. Our taxi brought us in from the airport and pulled up to the front entrance. A bellman was standing about five feet from us as we struggled to get our luggage out and into the hotel. The entire time the bellman was busy talking to someone who appeared to be a friend and made no effort whatsoever to help. As the saying goes, you only get one chance to make a first impression.
Our room was an executive king, and was spacious and well decorated. Other than having repeated trouble with malfunctioning electronic room keys, the room exceeded expectations. The bed was comfortable with nice linens. Harry's Bar is a delightful spot for a drink. The hotel location is ideal for shopping, dining or theater going.
In spite of the couple of annoying issues, I would stay there again.
- Official Description (provided by the hotel):
- Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more less
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- Also Known As:
- The Helmsley Park Lane Hotel New York City
- Helmsley Park Hotel