We valeted our car at the 59th street entrance. The staff left our car on the street for 30 minutes before taking it to the garage. (Based on their own records.) Our car was returned to us the next day with a crushed rear bumper. They hotel has refused to take responsibility. We expect far more from a reputable hotel. Because of the Helmsley our wonderful weekend in NYC was ruined. I would not recommend this hotel and warn all guests to never valet their car.
- Official Description (provided by the hotel):
- Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more less
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- Also Known As:
- The Helmsley Park Lane Hotel New York City
- Helmsley Park Hotel