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“Rooms are tiny but great location.” 4 of 5 stars
Review of The Franklin

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The Franklin
3.5 of 5 Hotel   |   164 E 87th St, Off Lexington Avenue, New York City, NY 10128 (Upper East Side)   |  
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Ranked #299 of 464 Hotels in New York City
New York City, New York
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Rooms are tiny but great location.”
4 of 5 stars Reviewed December 25, 2012 via mobile

Rooms are tiny but your in NYC. You are just sleeping there right!? The hotel is a block from the 6 train which is great and right around the corner from shopping museums and great restaurants. I booked a room for my parents because I live in the area. The breakfast was nice and wine hour was perfect. Hotel is clean and nice. Value was not bad.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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510 reviews from our community

Traveler rating
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    189
    85
    34
    31
See reviews for
77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Charlottesville, Virginia, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 20, 2012

I have never been in a hotel room as small as this! Comfortable bed, friendly staff, too high of a price for a hotel with the smallest closet (room for only 4 hangers) I have ever seen. One person can handle it but 2 ?????. Good location. Bring your in a plastic bag, as there is no room for luggage!

  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 28, 2012

First impressions of this hotel weren't that promising, I have to admit. The lobby looks a little tired and run down. However, the rooms are clean, quiet and prettily decorated. The heating/aircon works and, while the service from the front desk can be a little... idiosyncratic, everyone was very helpful and good humoured. The bed was enormous (perhaps a bit too enormous for the room) and incredibly comfortable.

The location is great. It is right near the 4,5,6 line down to Midtown/Brooklyn and you can get anywhere quickly and easily from there. For a Manhattan hotel, it is great value.

Room Tip: The rooms on the 3rd floor are the quietest
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 27, 2012

GOOD: location (walking distance to subway and central park), breakfast, good bed, quiet neighborhood, very nice staff.
BAD: rooms are really small. Almost didn't have espace for our baggage.
.......................................................

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2012

The perfect location on the Upper East Side. Walking distance to shopping, museums, and restaurants galore! Rooms are very small, but very nice and squeaky clean. So pretty with a chandelier above our bed. Linens are soft, bed rated 4/5 (we are spoiled by our latex mattress). We LOVED having the espresso machine downstairs! The staff was wonderful. We had a bit of a delay on check in, but this was due to some rude guests who ignored the check out time of 2pm, not the hotel staff who did everything they could to get rooms cleaned asap. We enjoyed exploring the neighborhood in the meantime and found a GREAT place to eat across the street, Cafe Bocado, where we ate a couple times a day. We absolutely will return to the Frankin the next time we are in NYC :)

Room Tip: Opt for a larger room if you really feel you want the space. And the back rooms on upper floors are...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 16, 2012

PROS:
Location (walking distance to 4/5/6 (Green line) train station.
Safe, quiet neighborhood.
Breakfast (7-10am, cereal, pastries, yogurt, oranges, cheese, coffee, tea, juice).
Wine & cheese (5-6:30pm).
Coffee, tea (24/7).
Staff is very kind.
Bedding is wonderful!
Very clean (under the bed as well).
Beautiful lighting and vanity.
Very nice toiletries.
Vintage feeling with Art Deco elevator grills and buttons.
CONS
Rooms are very small (2 people with 2 suitcases is the max). If you’re a women’s size 12 or larger, this will feel incredibly cramped and you’ll have to shimmy sideways to get into bed. I'm pregnant right now and spent a full day sick in the hotel room while my husband was out. It was uncomfortably tiny.
Closet are 8” deep and hold a max of 2 coats (not heavy winter coats either) sideways.
No in room safes.
No clock radio so you better keep your phone close by if you need an alarm.
Only 1 accessible plug in. The other was on the wall blocked by the nightstand that couldn’t be moved because it was squished between a bed and a radiator cover.
Free WiFi but on the 7th floor we had little to no reception.
$12/day service charge. Not sure what for, and not covered by Hotwire’s ‘all in’ bidding system.
Pillows are the very fluffy, then compact down to a rather solid base. My neck and my husbands killed by the end of the trip. That’s more personal preference than anything though.

Would I stay again? Only if my stay was less than 2 nights (therefore not wanting to unpack my bag). For a 7 night stay, there was nowhere for us to drop shopping bags or leave more than 1 pair of shoes out. Unless you’re in the bathroom, two people can stretch out their arms and nearly touch hands going diagonally across the room. Now stay there for 7 nights … forget it.

Room Tip: Get the largest suite possible, or go solo. Rooms are too cramped for 'big boned' folks.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gig Harbor
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

We loved our stay at The Franklin. It’s luxurious but small (so you better get along or keep busy outside in NYC). We loved the staff, Heavenly bedding and pillows, Bulgari toiletries, vintage vibe, complimentary and tasty breakfast, and cleanliness of the place. We also used the airport shuttle service through Hotwire and it was a great deal too.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Franklin

Address: 164 E 87th St, Off Lexington Avenue, New York City, NY 10128
Phone Number:
Location: United States > New York > New York City > Upper East Side , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
#214 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Only a short distance from Central Park, the famed Museum Mile and Madison Avenue designer shops, The Franklin Hotel is the perfect Upper East Side getaway. Built in the 1930s, The Franklin Hotel is located at 164 East 87th Street. This romantic boutique hotel features 50 intimate guestrooms, daily complimentary continental breakfast from 7am-10am and daily wine & cheese reception from 5pm-6:30pm. Ideal for single travelers or couples, all guests enjoy complimentary Wi-Fi, complimentary NY Times & USA Today (in our lounge area), Philosophy bath amenities, and 24-hour cappuccino machine. ... more   less 
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Also Known As:
The Franklin Hotel New York City
Franklin New York City
Franklin Hotel New York City

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