Every year, my wife and two adult daughters travel to NYC the week-end after Thanksgiving. And as such, I am the responsible person that makes (and most of the times pays for) the hotel accommodations for these past 16 years. I never look forward to picking them up at the airport when they return from NYC because the ride home always is sprinkled with criticisms they had with the hotel I chose, specifically the unresponsive hotel staff, the cleanliness of the room, the marginal performance of housekeeping, etc. Well, TODAY, the ride home from the airport with the girls was VERY different because they stayed at the Carlton. Enough could not be said about the overall experience at the hotel. In fact, when they got in the car, they chimed in, "BEST EVER'!
They proceeded to tell me that the front desk personnel were outstanding, housekeeping was unbelievably efficient and thorough and even the bell services they received was top notch. They could not say enough about what a wonderful stay that they had. Bottom line, it was the people of the Carlton that made the very big difference in their stay as they looked after all needs that my girls had during their stay. I was given orders that to make sure that their 2013 trip was at the Carlton.
- Official Description (provided by the hotel):
- A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more less
- Reservation Options:
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- Also Known As:
- Carlton Hotel, Autograph Collection Hotel New York City
- Carlton Madison Avenue
- Carlton On Madison Avenue Hotel
- New York Carlton
- Carlton Hotel New York