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Carlton Hotel, Autograph Collection: Traveler Reviews

4.0 of 5
88 Madison Avenue, New York City, NY 10016
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Ranked #194 of 432 hotels in New York City
Most recent review
4 of 5 stars Reviewed January 20, 2012
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1,215 reviews from our community

Traveler rating
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Families
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Couples
387
 
Solo
76
 
Business
203
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
NY
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
“Perfect Stay”
4 of 5 stars Reviewed January 20, 2012

Stayed here in November. Great service, SPACIOUS room ( i mean this is NYC) and centrally located. The person below who complained it's not "near times square" should stay in a hotel in times square. I would stay here every time i need a hotel in NYC.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
“First impressions”
3 of 5 stars Reviewed January 18, 2012

When you walk into the Carlton, the lobby impresses. It is modern and funky. The staff were all very friendly and helpful from the doorman, to the desk staff, to the concierge. The hotel is old but you'd never know it from the ground floor, you have to wait until you get upstairs.

The hallways are very narrow (it is an old hotel, after all) but they are painted a dark colour and are dimly lit. That makes them look even gloomier and is in stark contrast with the lobby. The paint is also badly scrapped and chipped.

The rooms are small but with nice linens. The bathrooms have Moulton & Brown soaps, which is a nice touch. My big complaint was with the window: it was warped and wouldn't close properly. There was such a draft blowing through that the blinds were moving all night. My partner was kept awake most of the night from partiers on the street perhaps because the windows were not up to par.

Another odd thing is that there are no ice machines. You have to call to get someone to deliver it to your room.

The best part of this hotel is its location. We were within a 1/2 hour walk of many of our destinations.

I found a deal on this hotel on the Internet. At the price I paid, it was well worth it. If I had to pay full price, however, I would probably choose somewhere else.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto
Top Contributor
157 reviews 157 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
68 helpful votes 68 helpful votes
“Good Location, Nice Hotel”
4 of 5 stars Reviewed January 16, 2012

The rooms are spacious, for NYC, and the lobby elegant. Nicely appointed rooms, and competent service.

Highly recommend it for families travelling together.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boston
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“a good find”
4 of 5 stars Reviewed January 6, 2012

Enjoyed the Carlton's quieter Madison Ave, location close to many restaurants and less touristy. The rooms are nice and the lobby environment very pleasant. The restaurant has good atmosphere but the food is not overwhelming.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great at Special On Line Price”
5 of 5 stars Reviewed January 6, 2012

Arrived when hotel not full and given upgrade from basic smaller room booked at bargain on line rate to very nice queen in quiet location by exceptionally nice staff. Very comfortable bed, nice linens and toiletries, good temperature control in very tastefully decorated room. Murray Hill location has many advantages and for those willing to take subway stop on useful North South Line for many sites of interest only a block away on Park Avenue.

Room Tip: Most basic room is small but very comfortable, too. If one doesn't plan to spend a lot of time i...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Carlton Hotel, Autograph Collection

Also Known As:
Carlton Hotel, Autograph Collection Hotel
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
Carlton On Madison Avenue
New York Carlton
Carlton Hotel New York
Address: 88 Madison Avenue, New York City, NY 10016
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#40 Romantic Hotels in New York City
#101 Family Hotels in New York City
#107 Luxury Hotels in New York City
#196 Business Hotels in New York City
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 
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