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“Perfect Stay” 4 of 5 stars
Review of Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
4.0 of 5 Hotel   |   88 Madison Avenue, New York City, NY 10016   |  
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Ranked #263 of 464 Hotels in New York City
GreenLeadersBronze level
NY
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Perfect Stay”
4 of 5 stars Reviewed January 20, 2012

Stayed here in November. Great service, SPACIOUS room ( i mean this is NYC) and centrally located. The person below who complained it's not "near times square" should stay in a hotel in times square. I would stay here every time i need a hotel in NYC.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,657 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
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Toronto
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed January 18, 2012

When you walk into the Carlton, the lobby impresses. It is modern and funky. The staff were all very friendly and helpful from the doorman, to the desk staff, to the concierge. The hotel is old but you'd never know it from the ground floor, you have to wait until you get upstairs.

The hallways are very narrow (it is an old hotel, after all) but they are painted a dark colour and are dimly lit. That makes them look even gloomier and is in stark contrast with the lobby. The paint is also badly scrapped and chipped.

The rooms are small but with nice linens. The bathrooms have Moulton & Brown soaps, which is a nice touch. My big complaint was with the window: it was warped and wouldn't close properly. There was such a draft blowing through that the blinds were moving all night. My partner was kept awake most of the night from partiers on the street perhaps because the windows were not up to par.

Another odd thing is that there are no ice machines. You have to call to get someone to deliver it to your room.

The best part of this hotel is its location. We were within a 1/2 hour walk of many of our destinations.

I found a deal on this hotel on the Internet. At the price I paid, it was well worth it. If I had to pay full price, however, I would probably choose somewhere else.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
217 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed January 16, 2012

The rooms are spacious, for NYC, and the lobby elegant. Nicely appointed rooms, and competent service.

Highly recommend it for families travelling together.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Boston
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 6, 2012

Enjoyed the Carlton's quieter Madison Ave, location close to many restaurants and less touristy. The rooms are nice and the lobby environment very pleasant. The restaurant has good atmosphere but the food is not overwhelming.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington, DC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 6, 2012

Arrived when hotel not full and given upgrade from basic smaller room booked at bargain on line rate to very nice queen in quiet location by exceptionally nice staff. Very comfortable bed, nice linens and toiletries, good temperature control in very tastefully decorated room. Murray Hill location has many advantages and for those willing to take subway stop on useful North South Line for many sites of interest only a block away on Park Avenue.

Room Tip: Most basic room is small but very comfortable, too. If one doesn't plan to spend a lot of time i...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean, NJ
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 5, 2012

The Carlton is a great warm NYC hotel. You will not feel overwhelmed as you might in a huge hotel - it is sized just right and it not too edgy, not too commercial, nor too staid. The service is outstanding, the rooms are large, elegant, quiet and comfortable. You will feel like you are in a high-end classic NYC establishment, beautiful old marble, heavy wood doors, well-appointed bathrooms, attentive staff, and a good warm feeling all around. A moment in the lobby will tempt you to grab a paper, an apple, or a drink from the adjacent bar and want to linger, sinking into one of the easy chairs and watching the goings on. We stayed there a number of times this year, once with our family for a weekend and also on business. Each time we felt perfectly at home. The neighborhood is a great one, away from the hustle of midtown but immediately close nearby.

Room Tip: There are fabulous rooms facing the beautiful courtyard on Madison Avenue.
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
1 review
5 of 5 stars Reviewed January 3, 2012

We spent a week at the Carlton over the holidays and had a wonderful experience. The hotel staff were helpful and very eager to assist in any way they could (for example my luggage was lost by the airline and the front desk was very communicative regarding the status they were hearing from airline appointed delivery service). The room was lovely and pretty spacious for NYC standards with a fabulous bathroom. It was a great place to wind down after a busy day out and about in the city. I was pleasantly surprised how quite the rooms were at night. Free/easy to access wifi is a plus given some hotels charge $10 a day. I would highly recommend this hotel to my friends and family and will be staying here again on our next cisit to the city.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Location: United States > New York > New York City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#56 Green Hotel in New York City
#161 Luxury Hotel in New York City
#201 Family Hotel in New York City
#210 Business Hotel in New York City
#227 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Official Description (provided by the hotel):
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York

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