I read the wildly disparate reviews and was curious how my stay would be. My colleague and I stayed here on business. We compared our experiences and came up with the following:
NOISY AIR CONDITIONERS: Yes. Very. The in-window style are noisier than the below-window style in the remodeled rooms, but both are loud, and the below-window ACs occasionally just put forth a loud rumble that keeps them from just being background noise. Having said that, and staying in a lot of hotels, unless you go for a Kimpton or Intercontinental, you're going to get AC noise. We won't stay at the Belvedere again partly because the knocking and rumbling fits and starts really did wake us up, but generally speaking AC noise is part of life.
SMALL ROOMS: Not really. On average, they are a good size, and larger than a lot of hotels in NYC. In fact, it was one of the good things about the hotel. I note a lot of folks who complained were coming from parts of Europe and can only guess the room size issue is a cultural thing. The water pressure was also good, and the closet and drawer space was excellent. If you're using the place to store your crap while you tour the city, it's got space.
CLEANING CREW: The crew did a fine job cleaning, but they were very poor at respecting privacy. One day, 4 times, they just let themselves in without knocking. Really bad... and the internal extra locks don't work -- the cleaning women just push right through them.
ELEVATORS: Yup, slow. And small. And Old. But fine. Besides, there were several staircases. The hotel is not a premium hotel. For the price (under $300), it was to be expected. They were clean and they worked.
AMENITIES IN ROOM: Fine. A few reviewers did mention that all the cups were plastic. It's true, and that definitely added to the "cheap" feeling, because they were prewrapped in plastic. That said, it was fine. I went to a liquor store, bought some wine glasses for $2.00, and saved $50,00/night on a room that provides real glass.
FRONT DESK CREW: Here I have to agree with many: surly, indignant, defensive, and full of attitude. They were marginally helpful, but you had to insist, and nothing was ever done with a smile. If there was a problem and they (reluctantly) handled it for you, as soon as they were done, they ignored you. I was having a problem with my room. At first, the front desk attendant told me there was nothing she could do and nearly accused me of lying when I told her I had already discussed the matter with someone. I stood firm and she finally handled the problem. Before I could follow up on the second request (to get my Internet code), she disappeared. No comment like "Is there anything else we can do to make your stay more comfortable?" No "I'm sorry you had a poor experience." Really really rude front desk people.
INTERNET CONNECTION: Fair. Enough said.
BOTTOM LINE: As a business traveler, this was not a good hotel for me. The Internet got interrupted, the staff wasn't helpful with anything (no concierge service, bad attitude), there wasn't proper (real) room service so I could work in my hotel. I won't be back, and neither will my colleague (he actually moved to another hotel -- The Tryp).
If, however, you are a vacation traveler, and are largely using it for a central location from with you are going to explore, the location and room size is fine and you're not going to get anything closer to Times Square and cleaner and larger than The Belvedere. Take it for what it is.
- Official Description (provided by the hotel):
- Located in the heart of New York City’s theater district, The Belvedere Hotel in Manhattan is a hidden jewel within walking distance of Broadway’s best theaters. Built during the 1920’s Art Deco period, The Belvedere Hotel impresses guests with its elegant ambiance and comfortable lodging accommodations, all complemented by a friendly and helpful staff. The Belvedere’s spacious rooms, earthy tones, and endless amenities provide a relaxing retreat from the bright lights of the big city.The Belvedere’s central location in midtown Manhattan offers easy access to the best the Big Apple has to offer, including Broadway shows, fine dining, unparalleled shopping, and historic landmarks. Whether you’re traveling to New York City for business or pleasure, this luxurious hotel has something for everyone. Its room service, dining options, fitness center, business center, and special offers will make your stay at The Belvedere a central part of what is sure to be an unforgettable visit to New York City. ... more less
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- Also Known As:
- The Belvedere Hotel New York City
- Belvedere New York City
- Belvedere Hotel New York City
- Belvedere Hotel Nyc