I'm in New York frequently and like to stay on the Upper East Side. I've tried all of the smaller hotels in that neighborhood at some point, but since finding The Surrey, I won't shop around anymore. The rooms are really nice without being over the top - neutral colors, comfortable, great bathroom. Cafe Boulud is off the lobby and provides room service. It would be one of my favorite restaurants even if it weren't in the hotel. There's a very nice, quiet bar, although it was closed for a private event one night, and a terrific roof deck. The location is perfect - right off Central Park and walking distance to the Whitney and Met. The best thing about the hotel, however, is the staff. Everyone I encountered was unusually pleasant, efficient and helpful.