I stayed five nights in this delightful hotel. The design of the hotel is most beautiful. Staff is professional, although not always warm, and I was particularly impressed with housekeeping.
Check in was smooth but my request for a room higher up away from the generator could not be met. My first night was disturbed by a loud humming from the generator/air conditioning unit. The hotel was able to find me a much nicer room without the noise and I had a fabulous stay from then onward.
I appreciated the bottled water in the room but the hotel should offer free wifi and tell guests about the coffee that is available in the lobby in the morning (I only found out about this when I left).
All in all, I will definitely stay there again for the lovely interior and the location.
- Official Description (provided by the hotel):
- Exceptional moments at The Surrey extend well beyond your accommodations. Whether you prefer entertaining in the garden, indulging in a relaxing massage at Cornelia Spa or dining at your favorite table at Café Boulud, personality and personal preferences inform our service from the moment you make your reservation. Upon booking a suite at The Surrey, guests will receive the Complimentary Suite Program which includes complimentary wireless Internet, daily international newspaper, shoe shine, and a Surrey welcome amenity. ... more less
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- Also Known As:
- The Surrey Hotel New York City
- Surrey Hotel New York City
- Surrey Suite Hotel
- Surrey New York City