I hate to write this review after only one night at the hotel but I've seen enough, this place has the best service I've seen in the US. From pre-arrival arrangements (and general awesomeness) with Michelle, to the uber-outstanding doorman team of Koko and Pablo, the incredible house driver Carlos, and everyone else this level of service is my new gold standard.
This hotel already boasts a plethora of phenomenal reviews so I won't bore readers with repeating all those innumerable, well deserved accolades. I'll just leave this one oft repeated albeit more personalized snippet: as my wife took her first shower she just giddily giggled throughout at how incredible the water pressure was--priceless.
I can't even imagine how much I'm going to love the hotel once I get to experience the roof top terrace in the Spring.
- Official Description (provided by the hotel):
- Exceptional moments at The Surrey extend well beyond your accommodations. Whether you prefer entertaining in the garden, indulging in a relaxing massage at Cornelia Spa or dining at your favorite table at Café Boulud, personality and personal preferences inform our service from the moment you make your reservation. Upon booking a suite at The Surrey, guests will receive the Complimentary Suite Program which includes complimentary wireless Internet, daily international newspaper, shoe shine, and a Surrey welcome amenity. ... more less
- Reservation Options:
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- Also Known As:
- The Surrey Hotel New York City
- Surrey Hotel New York City
- Surrey Suite Hotel
- Surrey New York City