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“Just good location, could find better if we had known.” 3 of 5 stars
Review of Manhattan NYC–an Affinia hotel

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Manhattan NYC–an Affinia hotel
4.0 of 5 Hotel   |   371 Seventh Ave, New York City, NY 10001 (Chelsea)   |  
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New Year’s Eve in NYC
Ranked #260 of 459 Hotels in New York City
New York
1 review
“Just good location, could find better if we had known.”
3 of 5 stars Reviewed August 23, 2013

Good looking hotel, issue with deposit they made us leave on our credit card which has still not been credited back, been home now 7 days. Noise level not acceptable . Rooms average for NY. Would have expected better. Brill location, , clean and served its purpose. no frills in rooms.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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1,806 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 22, 2013

the lobby area looks great and has a very modern feel to it, and the room/bathroom also look modern at first glance but for a 4* hotel it felt very cramped, it didn't feel clean and comfortable, it looked dark and depressing...we choose 4* hotels because at the end of a full on day we need a little bit of rnr and we avoided going back to the hotel as much as we could because we felt cramped and totally not relaxed in that room...i dont think i need to upgrade to get a decent room in a 4* hotel...whether in NY or anywhere in the world. We have been travelling for 15 years and have stayed in a variety of hotel...some were 3* and we knew what to expect and as we carried on travelling around the world we decide we needed higher standards so we usually choose 4* and many times we go for 5*...the affinia was overall a disappointment. i also read reviews on tripadvisor for this hotel and did have better expectations, prefering to look at the positive reviews instead of the negative because i do think people moan and complain about the ridiculous things sometimes which can put people off their holidays but in this case i should've paid attention to the negative ones and maybe change the hotel

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMH_NYC, General Manager at Manhattan NYC–an Affinia hotel, responded to this review, August 23, 2013
Dear Ganchi M,
Thank you for your honest feedback, I'm sorry to hear that we did not meet your expectations. We recently completed a top-to-bottom renovation including all of our guest rooms. The rooms were designed by the prestigious Rockwell Group, the color palette includes crisp white and gray with pops of orange and green accents. Our housekeeping team works hard to ensure all of our rooms are cleaned to the highest standards, if you are ever not satisfied please make sure to let our Front Desk Managers know as they are there to assist you in everyway. Thank you again for sharing your experience.
All the best,
Joseph Kelly, General Manager
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Terrigal, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 22, 2013

This was my second stay at the Affinia Manhattan. The position of the hotel is excellent for all attractions especially shopping. Easy walking to major shops, subway and easy taxi ride to all neighbouring burrows. I stayed in a room with my 19 year old daughter. There was plenty of room, two comfortable double beds, small bathroom but to be expected but nice and clean. Staff were nice and friendly from check in, house keeping and great at helping you get a taxi.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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AMH_NYC, General Manager at Manhattan NYC–an Affinia hotel, responded to this review, August 23, 2013
Dear Kimberly P,
Thank you for your glowing review of Affinia Manhattan! We appreciate you taking the time to share your recent experience. We're so happy to know you and your daughter enjoyed your stay and we hope to welcome you back every time your travels bring you to New York.
Best regards,
Joseph Kelly, General Manager
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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2013

The one good thing about this hotel was that it was next to Penn Station. Oh, the salads we got through room service were better than expected and bar service and appetizers at Niles were a highlight!

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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AMH_NYC, General Manager at Manhattan NYC–an Affinia hotel, responded to this review, August 20, 2013
Dear Mrs. Lori D,
Thank you for your feedback, it's good to know that you were able to enjoy the food from Niles NYC. Niles offers a sleek setting with a contemporary American menu for an entertaining meal from morning till late night. They also provide hotel guests with room service from 7am until 11:30pm. Once again, thank you for taking the time to post a review.
All the best,
Joseph Kelly, General Manager
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Huddersfield, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 19, 2013

We picked this hotel via a friends recommendation and stayed here for 2 nights. The hotel is well placed in the centre of Manhattan, right across the road from Madison Square Gardens. We arrived at around 6am, not expecting to have a room ready but to at least leave our bags so we could explore. Luckily, however, a room was available for us and we were allowed to check in early (usually to a charge but we didn't have to pay, which was very kind!) and so we popped our bags in our room and were able to freshen up before heading out for the day. I have to say, the room surpassed our expectations: It was very spacious with a lovely big king size bed (superking if you are British!) and a big TV mounted on the wall. The bathroom, whilst fairly small, was still big enough for a large shower space, and the views were great - not spectacular but still interesting enough! We weren't there to look out of the window though!
The concierge are EXCELLENT! Use them! They are extremely knowledgable and helpful and are full of ideas if you are stuck for something to do, or need a restaurant recommendation, for example. The rooms are pretty noisy but I was ready for that after reading other reviews on here but to be honest....you are in New York...what do you expect?! The hotel very kindly provides you with earplugs which you can pop in on a night which I thought was a great idea and helped block out much of the typical NYC car-honking throughout the night!
The only reasons this did not get 5-stars for me is because:
You couldn't get free Wifi in your rooms; after travelling in many hotels throughout the world, I would have expected free Wifi here. You could access it in the lobby but as a New York hotel, with many tourists, access to the Internet would have been very handy, and I wasn't prepared to spend $14.95 per day for it!!!
Whilst our room was excellent, I was shocked to see a different room, one our friends were staying in which was much, much smaller (and we'd both paid the same and booked at a similar time) with a tiny bathroom and not much floor space at all. I'd say ours was twice as big and I'm assuming that was simply down to luck, but if I came back to the hotel in the future, I would have been extremely disappointed to have been given their room!
However overall MY experience of the hotel was excellent, and I would definitiely come again!

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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AMH_NYC, General Manager at Manhattan NYC–an Affinia hotel, responded to this review, August 20, 2013
Dear HuddsGlobetrotters,
We appreciate you taking the time to write a review. I'm glad to know that our Concierge Desk was so helpful in providing assistance during your stay. They're well versed on the city and are always happy to recommend restaurants, tours, shows and activities to do while you're here. As you know, our central location makes travelling anywhere in the city easy. We hope to welcome you back soon!
Best regards,
Joseph Kelly, General Manager
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2013

My girlfriend and I stayed in NYC for 7 nights in August 2013. We stumbled across this room on a 50% sale and jumped at it. $1,300 for a room for 7 nights in NYC seemed too good to pass up.

The hostel is close to major amenities - Penn station (great to use to get from JFK to hotel) (2 min walk), Whole Foods Market (5 min walk), across the road from Madison Square Garden and a 10 minute walk to Times Square.

We stayed in a double petite room - the room has a safe, and is a lot bigger than the name and room diagram suggests. Good sized bathroom (with bath). Linen was provided. A small bar fridge is in the room and the king bed was very comfortable.

Wifi was extortion in the room ($15 a day) however, it was free in the lobby.

The hotel also has a fitness room - not much information exists on this so here it goes - 4 treadmills, 3 bikes, 2 cross-trainers (elliptical machines), 1 sit-down bike. There are 3 cable weight machines - pec dec / reverse fly, lat pulldown and a hammer strength station capable of all other machine exercises as well as the opportunity to do chin-ups on the included rack. There are also dumbell weights and two adjustable benches - dumbell weights range up to 50lb (22.5kg) - a little on the light side, but good enough for a workout. A scale, and two soft mats are also in the room. The room is not staffed and is accessed by room card.

Hotel offers free wine from 5-6pm daily in the lobby. If you have the opportunity, get down and mingle.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMH_NYC, General Manager at Manhattan NYC–an Affinia hotel, responded to this review, August 19, 2013
Dear Scott N,
We're so pleased to hear that you enjoyed your recent stay at Affinia Manhattan. Our newly remodeled gym is located on the fourth floor and is accessible with your room key. As you mentioned, we are also within walking distance to restaurants, shopping and transportation making a stay at Affinia Manhattan comfortable and convenient.
We hope to welcome you back every time your travels bring you to New York!
All the best,
Joseph Kelly, General Manager
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

Had a wonderful stay there!!! With My hubby and son!!! Great location!! Polite staff!!! Jenny checked us in early!!! Shes very professional!!! And sweet as well!!! Awesome location! Convenient to tourists areas! Such as Time Square, Macy's,Empire State building and New York public Library. Jenny thank you. YOU ROCK!!!!.....:-)

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMH_NYC, General Manager at Manhattan NYC–an Affinia hotel, responded to this review, August 19, 2013
Dear dio1,
Thank you for your feedback. We're thrilled to know you enjoyed your stay. I'll make sure to share your comments about Jenny with the entire team, our Front Desk agents always do their best to ensure each of our guests have a wonderful stay. We hope to see you again soon.
Best regards,
Joseph Kelly, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manhattan NYC–an Affinia hotel

Address: 371 Seventh Ave, New York City, NY 10001
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#143 Luxury Hotel in New York City
#173 Business Hotel in New York City
#216 Romantic Hotel in New York City
#235 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manhattan NYC–an Affinia hotel 4*
Number of rooms: 618
Official Description (provided by the hotel):
Just right for those who love the thrill of Broadway life and live performances. Manhattan NYC captures the spirit of a buzzing pre-show theater. Guests gather under high ceilings and flow between its New York inspired lobby, stunning ballroom, designer event space and suites. Manhattan NYC's location puts you at the crossroads of the city's most iconic districts. You'll be staying steps from Fifth Avenue shopping, Chelsea and Times Square. Designed by the acclaimed Rockwell Group, Manhattan NYC's 618 guest rooms and suites have a downtown look. Striking a balance between residential and stylish, select suites are over 1,000 sq. Ft. And come complete with kitchens. Up -to-the minute amenities are provided including 37" flat screen TV's, IPod docking stations and wireless internet. Up to 325 guests can be accommodated in over 10,000 sq. Ft. Of versatile event space at the hotel. From the palatial ballroom to a VIP boardroom, there are nine distinct, multi-purpose venues in total. Each unique, but all are outfitted with cutting-edge audio/visual equipment ... more   less 
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Also Known As:
Affinia Manhattan Hotel New York City
Affinia Manhattan New York City
Affinia Manhatten
Southgate Tower New York

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