This hotel is OK if you can get a good discount but not if you pay the rack rate. The location is excellent if you like the seedy fringe of Soho next to China Town (which I do), but not if you need to be in mid town for an early meeting or are nervous about the dingier parts of Manhattan. The rooms are small and comfortable but the housekeeping is consistently poor. The lobby and hallways are grimy and in need of refurbishment. On a recent stay the cleaner removed the soap and the toilet paper and two light bulbs, and did not replace them. On another occasion, the television remote control was missing and a replacement never arrived. After my last stay there mini bar charges were incorrecttly added to my credit card one week after I had left. I never use hotel mini bars but when I contacted the hotel they refused to reverse the charges and I eventually gave up trying to do anything about them.
- Official Description (provided by the hotel):
- New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more less
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- Also Known As:
- Hotel Soho Grand
- Hotel New Soho York
- Soho Grand Hotel New York
- Soho Grand New York City