We selected the SoHo Grand because of it's rating as an upscale hotel. We were very disappointed. The hotel staff could not have been nicer. They were the one bright spot. The facility leaves a whole lot be desired. It's tired and our experience, prone to things breaking down. We were moved to another room due to a strange smell and the new room had issues with a number of different things (tv, air conditioning, telephone service). Clearly a real let down.
- Official Description (provided by the hotel):
- New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more less
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- Also Known As:
- Hotel Soho Grand
- Hotel New Soho York
- Soho Grand Hotel New York
- Soho Grand New York City