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“Excellent service and Great location” 5 of 5 stars
Review of The Sherry-Netherland Hotel

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The Sherry-Netherland Hotel
4.5 of 5 Hotel   |   781 Fifth Avenue, At 59th Street, New York City, NY 10022 (Manhattan)   |  
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Ranked #4 of 451 hotels in New York City
London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Excellent service and Great location”
5 of 5 stars Reviewed April 23, 2014

We stayed here for 3 nights on the first stop of our Honeymoon and our first time in New York. The service was just excellent, couldn't fault anyone we met, the doormen, receptionists, lift clerk were always smiling and helpful.
Our room was beautiful with a lovely view over Central Park and the location was perfect, right at the top of Fifth Avenue and just down from Broadway and on the corner of the Park.
Thank you for a lovely stay.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Cleveland, Ohio
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 22, 2014

Service is the first word that comes to mind. From the smiling door man, the clerks at the desk, the white-gloved elevator man to the helpful Bell men the Sherry Netherland staff are there to help their guests have a very pleasant experience. The room was well appointed and comfortable. Location is convenient for business and pleasure in NYC.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2014

This was my 2nd stay at the Sherry and I'm already looking forward to my 3rd! The location is the best in New York at the centre of everything. The hotel is an iconic symbol of a New York long ago but has moved graciously into the 21 century. The suites are large and clean with extremely comfortable beds. White gloved elevator operators and fresh flowers in your room and are just some of the little touches that make the Sherry-Netherland consistently in the top 10 hotels in America. Treat yourself for a night or two in this hotel like no other.
Bruce B from Toronto

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albury, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed for 4 nights the rooms are big and beds comfortable but the place is old an tied carpets stained walls need a paint really not a 5 star place location great, staff amazing so friendly and helpful this place just needs some tlc

  • Stayed April 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KKinet1, Manager at The Sherry-Netherland Hotel, responded to this review, April 15, 2014
Thank you for your kind words about our staff, I know they all take great pride in offering outstanding service to all our guests. I am so sorry that you were disappointed in your accommodations, and I will be sure to review the room you occupied with our Housekeeping staff to ensure it is in optimal condition. I hope you will accept our apologies.
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Geelong, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2014

My husband and I stayed at the Sherry-Netherland for a week to celebrate our silver wedding anniversary. We were delighted to be upgraded to a beautiful suite, complete with flowers, chocolates and a cheese platter. The furnishings were very comfortable and stylish. The service was impeccable at all times. The concierge even booked us a table at Per Se (when the reservations opened a month prior). The hotel is in an excellent location, within walking distance to many of the attractions and also very close to the subway. I would highly recommend this boutique hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2014

In my experience there is no hotel experience in New York that matches the elegance, location, professionalism and friendliness of the Sherry Netherland . The transition from the hectic streets of Manhattan to the grace and personal attention found once you pass into the lobby is a unique , wonderful experience. The staff at the Sherry genuinely cares about your comfort and well being . The rooms are perfectly maintained , with traditional decor and, often , gallery quality art . The Sherry is truly a home away from home .

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Namur, Belgium
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 30, 2014

My husband and I stayed for 8 days in this beautiful and charming hotel. Upon arrival we were upgraded to a superb suite on the 21st floor with view on the plaza. The staff was helpful and very friendly and competent at all times. Our suite was extremely comfortable, we had a huge living room, very nicely decorated, a big bedroom with walk in dressing room and ensuite bathroom. There was also a fully equipped small kitchen.
Room service was from Harry Cipriani, restaurant down stairs, which we used once to order a simple salad. This came in a large bowl with a basket of fresh bread, butter, ice water and a plate of delicious cookies served by a classy butler: impressive. We went to the restaurant too which is a great place especially for the bellinis and watching " the people" dining there
The interior decoration of the public areas of the Hotel is very warm and elegant with a special mention for the elevators' interior.
We needed guidance ( restaurants, shops...) on several occasions and were allways given very good advice.
For what we wanted to do in New York the Hotel was located right were we had to be, close to the museums and shopping areas, so most of the time we could just walk to our destination.
As foreigners we knew New York was not cheap but at this hotel the expense is worth every penny and I would recommend it to everyone wanting to feel home when traveling.

Room Tip: The higher the level the better (probably).
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Sherry-Netherland Hotel

Address: 781 Fifth Avenue, At 59th Street, New York City, NY 10022
Location: United States > New York > New York City > Manhattan , Midtown , Upper East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in New York City
#4 Business Hotel in New York City
#6 Romantic Hotel in New York City
#15 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Sherry-Netherland Hotel 4.5*
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Also Known As:
Sherry Netherland Hotel
The Sherry Netherland Hotel

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