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“Excellent!” 5 of 5 stars
Review of The Sherry-Netherland Hotel

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The Sherry-Netherland Hotel
4.5 of 5 Hotel   |   781 Fifth Avenue, At 59th Street, New York City, NY 10022 (Manhattan)   |  
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Ranked #4 of 446 hotels in New York City
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Excellent!”
5 of 5 stars Reviewed September 26, 2013

Definitely one of the nicest hotels we stayed at during our recent trip to the USA.

The staff were very friendly. They always greeted you warmly, making it feel more like you were coming back home rather than back to your hotel room.

Our toilet overflowed during our stay, after a call to reception they had two staff members there in a matter of minutes to fix and clean it. Couldn't have asked for better.

Fantastic location, easy walks to Times Square, Central Park and anything else you could want.

Would highly recommend the Sherry-Netherland!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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270 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 15, 2013

The hotel's own motto holds true: as a European (demanding) traveller, we have highly appreciated the discrete, elegant top service of this place. Located at the heart of what makes NYC tick, it is a true pleasure to sejourn here, just like being at home.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 9, 2013

Staying at the Sherry-Netherland Hotel is a wonderful experience of old world charm and execleent, friendly service. I always feel welcome and appreciated as a customer. I go to New York City six or seven times a year. My rating of the Sherry has been and continues to be excellent in all categories.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 7, 2013

it was really nice to stay here, the location, the beautiful and quaint rooms, the professionalism of the staff, the breakfast and the services offered make this place a must to stay in NY
congratulations!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 5, 2013 via mobile

The Sherry-Netherland is unmatched for service, courtesy and professionalism. The staff, one and all, made us feel completely at home in the middle of NYC. One evening, when noisy neighbors had us fearing an uncomfortable night, the front desk immediately spoke with them and peace and quiet was soon returned. It's adverse circumstances like this and how staff handles them that are the true measure of an elite hotel. The Sherry is superb!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
65 reviews 65 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 3, 2013

THE best place to stay in NYC! Everything about this place exceeded my expectations. The location at the corner of 5th Ave opposite Central Park is perfect. From the time moment we pulled up and greeted by the Valet the service was just spot on. Beautifully finished lobby, warm friendly lift captains and we had a terrific room on the 7th floor. The room was the biggest I've stayed in in NYC, with the best bed and all the amenities so well presented. The personal note and chocolates from the General Manager a lovely touch.
I will definitely be staying here again, this is the best hotel in New York by a country mile!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strasburg, VA
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 30, 2013

The sherry netherland is in a great location. Its on 5th avenue, FAO swartz and apple store is right beside of the hotel. Central park across the street. They staff were great. Housekeeping left a small bear for my daughter after we came back from shopping. So sweet. The rooms are very comfortable and clean. The restaurant was outstanding.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Sherry-Netherland Hotel

Also Known As:
Sherry Netherland Hotel
The Sherry Netherland Hotel
Address: 781 Fifth Avenue, At 59th Street, New York City, NY 10022
Location: United States > New York > New York City > Manhattan , Midtown , Upper East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in New York City
#7 Business Hotel in New York City
#19 Family Hotel in New York City
#29 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Sherry-Netherland Hotel 4.5*
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