My first impression of this hotel was very crowded, but then again in the heart of the city that never sleep.. what did you expect...Lobby was huge, but the service was quite fast and efficient so I got check in to my room quickly than I expected. Elevator is divided into low rise and high rise floor. This is a newly renovated hotel, but I can see some of the furniture is rather outdated but well menage. My room is quite large and clean, but this is standard to all Sheraton hotel. Staffs are friendly, but they were very busy and I can tolerate that, since I stayed in December, holiday season. Breakfast was okay..I love this hotel, near to everything... just a minutes away from times square, Rockefeller Plaza, Broadway etc.. Recommend this hotel, but if you can avoid stay here when there are conference held near.
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