Booked here via hotels.com and chose a Club Room upgrade for two rooms on a six day visit covering the post-Christmas and New Year period.
Easy to find on Seventh Avenue between 52nd and 53rd. Good location.
Arrived at 9pm to find a 20 person queue at reception and only one staff on visible duty. Took us 25 minutes to be served and ended up with two free complimentary drinks as a way of apologising (?). Very busy lobby area, no help from taxi for bags or to the room at all.
Good lift area - fast.
We were on 44th floor and provided with executive club room access. My advice is not to book this option. Club room has great views but is too busy, you end up having a bun fight just to get your orange juice or muffins. These regularly run out. Really poor organisation, lack of sufficient seating and not value for money. Loads of good deli's or coffee shops locally.
Rooms in general are very clean but small. Good TV and movie options. Otherwise, not top class and beds are not as good as Marriott or W. Noisy door closing from all along corridor.
Cleaning staff are really nice but most are on a different planet - not personable or polite.
Easy walk to Central Park, Times Square, 5th Avenue, Carnegie Deli and MTA Metro.
Wouldn't return or recommend.
Not a good vantage point for New Year's Eve ball drop. Real pity as NYC is an amazing place.
- Official Description (provided by the hotel):
- Sheraton New York Times Square hotel is located between Central Park and Times Square in Manhattan's Midtown business and entertainment district. Our Executive Conference Center has 11,000 sq ft of premium meeting space. ... more less
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- Also Known As:
- Sheraton New York Hotel And Towers
- Sheraton New York City
- Sheraton Hotel New York
- Sheraton New York Hotel & Towers
- Sheraton New York Towers
- New York City Sheraton