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“Not cheap but has an excelent location.” 4 of 5 stars
Review of The Manhattan at Times Square Hotel

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The Manhattan at Times Square Hotel
3.5 of 5 Hotel   |   790 7th Avenue at 51st Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #338 of 454 Hotels in New York City
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
“Not cheap but has an excelent location.”
4 of 5 stars Reviewed November 18, 2012 via mobile

Very good hotel, good service, good crew. I will complain about free internet, you are allowed to use up to 45min straight, but they have only 3 computers and lots of customers. The time should be reduced so more people could use it.
When you make your reservation remember that you will pay daily extra tax: $2 + $1,5 + 5,8% + 8,8%. If you will use a travel agency make sure tax are included (you will pay those taxes at all hotel in Manhattan.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,803 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reykjavík
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 17, 2012 via mobile

The hotel is quite tired and gloomy. Reception always crammed and noisy Room basically fine. I had the misfortune to be right by the lifts which you could hear all night through the walls so had to sleep with earplugs in. Avoid room 18 on any floor if you can. Free wifi in the lobby worked if not too many people about. Staff a little curt. Good location though.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 14, 2012

I am in my room at the Manhattan at 11pm, and my room is very warm. my room was very warm so I turned the air conditioning on a couple hours ago and it appeared to be broken. I called the front desk and they told the that the air conditioning system has been turned off for the winter, but they would be glad to send someone to my room to open my windows - which over look 7th Ave! This is ridiculous - either sleep in a hot room or listen to cars and horns all night.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review, November 19, 2012
Dear Waitte,

Thank you for taking the time to post a review about your experience at the Hotel. I sincerely apologize for the unfavorable experience you had at the Hotel because of the temperature in the room being too hot and for the manner in which your request was handled. Please know that corrective action has been taken based on your comments. Please contact us if there is anything else we can do for you.

Yours In Hospitality,

Brendan Moraes- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Park, Illinois, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

Based on the reviews I read I was anxious that I had made a bad choice, but the Manhatten hotel -Times Square was a great choice. The location can not be eat. We were able to walk to Rockefeller Plaza, Radio City Music Hall, Times Square and Central park. It is one block away from a subway station. There is no in room wi-fi. but we did not find it to be a problem. The computers in the lobby were available at various times during the day. Staff was helpful Two week after Sandy we had alot of questions about what was or wasnt happening and staff was great. . We got a double bed room. It was clean and in good shape. If you want a quiet room , no outside or hall noise ask for 2129, it was a great room.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maplewood, New Jersey
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 13, 2012

After reading reviews, I had low expectations for this hotel - it far exceeded those expectations. Tired, yes. In need of maintenance, yes. But immaculately clean, a modern and open lobby, pleasant service and reasonably priced.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2012

The excellent location and helpful friendly staff at the ManhattanTimes Square make staying at this hotel a great way to spend your time in the city that never sleeps. Walk to all the great shows, shop 5th Ave, walk to central park, and Radio City is only 2 blocks away! Didn't eat at the restaurant and the property was a bit dated, but the rooms were OK, simple & fairly clean. The staff did everything they could to accommodate us and all our requests and the Theater Concierge (Rachael) got us some great last minute fabulous seats to Mary Poppins!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indaiatuba, SP
Top Contributor
219 reviews 219 reviews
44 hotel reviews
Reviews in 58 cities Reviews in 58 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed November 12, 2012

location excellent,room poor,old ,not good,staff was ok internet wifi free only in looby,the breakfast expensive and not good.all hotels in times square are very expensive,.but this hotel could be a little more cheaper.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Suites Wheelchair access
Hotel Style:
Ranked #338 of 454 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Manhattan at Times Square Hotel 3.5*
Number of rooms: 689
Official Description (provided by the hotel):
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 
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Also Known As:
Sheraton Manhattan Times Square
Sheraton Manhatten
Sheraton Times Square
Sheraton Manhattan Hotel
Sheraton New York City
New York City Sheraton

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