We stayed here while relocated due to Hurricane Sandy. The room was old and antiquated, with a broken a/c and heat system that never worked. Spotty Internet only available via Ethernet for an outrageous $15/day. Security was weak - the guard let anyone in and never checked room keys. Worst of all, the service staff seems personally offended that they would have to do anything at all, endlessly transferring between desks if you call for anything. The laundry service is crazy expensive and they lost our clothes until we demanded them at checkout - and the manager refused to speak with us about it. Definitely not recommended, you can do a lot better for the price.
- Official Description (provided by the hotel):
- Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more less
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