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“Solid and competent” 4 of 5 stars
Review of Shelburne NYC–an Affinia hotel

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Shelburne NYC–an Affinia hotel
4.0 of 5 Hotel   |   303 Lexington Ave, New York City, NY 10016 (Manhattan)   |  
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Ranked #90 of 459 Hotels in New York City
San Francisco
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 25 cities Reviews in 25 cities
53 helpful votes 53 helpful votes
“Solid and competent”
4 of 5 stars Reviewed May 7, 2014

This hotel's virtues are its spacious and clean rooms and bathrooms, pre-war thick walls to dampen noise, comfortable beds, mini-fridges, and a reasonable lobby seating area with free wifi and local newspapers.
There also is a rooftop bar open in the warmer months with a stunning view, an organic hamburger place with all-day room service meals, and professional front desk staff.
However, given what one now pays per night for a hotel in Manhattan during much of the year, I have to mention what is missing: drinkable in-room coffee, higher-end bathroom amenities, (and along with every other similar Manhattan hotel) free wifi in the room and a reliable spectrum of free television channels.
Also, be warned that the lobby and hamburger place can fill up with screaming young partygoers in the evening, and the lobby can get crowded with vacationing young families during the day. Perhaps not the best choice for business or older travelers.

Room Tip: The lower floors have relatively little street noise, though they do face Lexington Avenue and you m...
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Green Features: There is the usual signage about not changing linens every day, and dispensers of shampoo etc. in the shower rather than small plastic bottles. No paper or plastic bottle recycling.
  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 11, 2014
Dear deekaye,

Thank you for your review. I am happy that you found your accommodations to be noise-resistant, clean and spacious. I am thrilled that you had a good night’s sleep and found our beds to be comfortable. Please be sure to try our extensive pillow menu upon your next visit!

I apologize for any and all inconveniences that you may have experienced with some of the offered amenities. Please be sure to reach out to me directly with details of your stay so that I may personally ensure that such incidents are not repeated in the future.

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,983 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (428)
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English first
Minneapolis, Minnesota
Top Contributor
125 reviews 125 reviews
95 hotel reviews
Reviews in 75 cities Reviews in 75 cities
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed April 30, 2014

Went on a long weekend to NYC with my elementary school aged nieces, and this was a great spot. Would definitely recommend, especially for families.

Pros:
- really spacious rooms by NYC standards - even the bathrooms
- rooms very clean and bathroom spotless
- beds, pillows, and other appointments comfortable and seemed new
- well located - 10 to 15 minute walk to central park, times square, etc
- very close to grand central to get everywhere in the city practically
- fridges in rooms
- staff very friendly and helpful
- Rare steak/burgers downstairs offers room service, which we did try once
- very quiet hotel overall - although once construction started in the morning was noisy(scaffolding right outside room). I do feel as though when a hotel is under construction a guest should be notified in advance.

Cons:
- when we checked in we were told we were moved to 2 standard adjoining rooms vs. the 1 BR suite that we booked. this was a little surprising, and not exactly what we wanted as there was no living room to hang out in. did not really get an explanation why.
- did not love the toiletries - particularly the shampoo/conditioner
- room was very warm, and ac was not on. when it was 60s outside, it was 75 in the room. opening the window was the resolution. it worked out.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 2, 2014
Dear cj_minneapolis,

Thank you for your kind review. As you indicated, our hotel is beautifully located in the residential area of Murray Hill and is only a few minutes away from many known New York City attractions, including, Central Park, Times Square and Grand Central. I am happy that you found our staff to be friendly and your accommodations to be both clean and spacious. I am thrilled that you had an opportunity to enjoy the delicious food at Rare Bar & Grill. We love repeat guests here at Affinia Shelburne! During your next visit, please be sure to participate in our complimentary Wine Hour, which occurs between 5pm – 6pm, 7 days per week.

I apologize for any and all inconveniences that you may have experienced with check-in, offered toiletries or room temperature. Please be sure to reach out to me directly with details of your stay so that I may personally ensure that such incidents are not repeated in the future.

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunbartonshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2014

Excellent location for Empire State Bldg, Grand Central Station, Times Square, Top of the Rock. Couldn't fault hotel, lovely friendly helpful staff, Suite had two queen beds, small kitchen area with fridge and microwave. Would def recommend this hotel for a NY stay.

Room Tip: Suite to the rear
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 2, 2014
Dear JohnLE407ES,

Thank you for your kind review. Our hotel is beautifully located in the residential area of Murray Hill and is only a few minutes away from many known New York City attractions, including, as you indicated, the Empire State Building, Times Square, Top of the Rock and Grand Central. I am happy that you found our staff to friendly and your accommodations to be spacious. Please be sure to reach out to me directly before your next visit so that I may personally aid in customizing your stay.

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 30, 2014

The hotel is conveniently located in Murray Hill, a short walk to Grand Central Terminal along Lexington Avenue. The double room I stayed in was spacious and would have been roomy even for two people. It was super comfortable and clean. The bathroom is also spacious. There's a gym, and room service from the on-site burger restaurant. The only negative was the lack of free wi-fi, and the wi-fi charges were on the high side.

Room Tip: Room 609 is a great choice for a solo traveller.
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  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 2, 2014
Dear Wednesday D,

Thank you for your kind review. Our hotel is beautifully located in the residential area of Murray Hill and is only a few minutes away from many known New York City attractions. I am happy that you found your guestroom and bathroom to be spacious, comfortable and clean. Please be sure to reach out to me directly before your next visit so that I may personally aid in customizing your stay.

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle Upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 29, 2014

Such a brilliant location, walking distance of grand Central, times sq, Empire State, Rockefeller, just so convenient and very helpful and friendly staff. The rooms are so comfortable and beautifully furnished, really impressed, would definately stay here again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 2, 2014
Dear Ruth B,

Thank you for your kind review. As you indicated, our hotel is beautifully located in the residential area of Murray Hill and is only a few minutes away from many known New York City attractions. I am happy that you found the rooms to be comfortable and aesthetically pleasing. Please be sure to reach out to me directly before your next visit so that I may personally aid in customizing your stay.

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kettering, United Kingdom
1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2014

If you are looking at booking the Affinia Shelburne ............ just book it!

In a great location, spotlessly clean with great room sizes we have just had a really enjoyable 4 night stay. Being 3 adults in a double queen room we were pleasantly surprised at how spacious it was. The beds were extremely comfortable and the hotel relatively quiet during the night a god send after hours of pounding the New York Sidewalks. The staff were always at hand for any help or information required but were not obtrusive, they pitched it perfectly.

Also look out Scotty's Diner for breakfast (also on Lexington) great food and a brilliant atmosphere a great place to start the day.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 2, 2014
Dear Helen H,

Thank you for your kind review. I am so happy to hear that you enjoyed both your service and accommodations at Affinia Shelburne. Clean comfortable accommodations are extremely important to us and therefore I am thrilled to hear that you felt your room spacious, ‘spotless,’ and enjoyable. We love repeat guests here at Affinia Shelburne! During your next visit, please be sure to participate in our complimentary Wine Hour, which occurs between 5pm – 6pm, 7 days per week. Wine Hour is also a fantastic way to end a busy day ‘pounding the New York sidewalks!’

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 28, 2014

We arrived 16th march for 4 nights, staff at check in were great and when we got to the room, although a little small like all NYC hotels we were so surprised at how lovely the room was. NO noise at night with great black out curtains and a really comfy bed. Great location out of the madness but only a ten minute walk to all the shops and bars of times sq etc. I have stayed in NYC so many times but this hotel gave us everything you could ask for. RARE restaurant was right up there with any Burger place you could name. The rooms were serviced daily and the chamber staff were great too. I will be back to this hotel without a doubt. Only downside is the charge for WIFI in the room.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DREPAUL, General Manager at Shelburne NYC–an Affinia hotel, responded to this review, May 2, 2014
Dear CollieByrne,

Thank you for your kind review. I am so happy to hear that you enjoyed your service and accommodations at Affinia Shelburne. Customized customer service is of the utmost importance to us and therefore I am thrilled to hear that you felt our staff was pleasant and accommodating. As you indicated, our hotel is beautifully located in the residential area of Murray Hill and is only a few minutes away from many known New York City attractions. I am happy that you enjoyed the delicious burgers at Rare Bar & Grill. On your next visit, please be sure to participate in our complimentary Wine Hour, which occurs between 5pm – 6pm, 7 days per week.

Thank you, again, for your feedback. Hope to see you soon!

Best regards,

George Drepaul
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shelburne NYC–an Affinia hotel

Address: 303 Lexington Ave, New York City, NY 10016
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#22 Spa Hotel in New York City
#33 Best Value Hotel in New York City
#53 Romantic Hotel in New York City
#64 Luxury Hotel in New York City
#70 Family Hotel in New York City
#94 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shelburne NYC–an Affinia hotel 4*
Number of rooms: 325
Official Description (provided by the hotel):
Situated in Murray Hill, one of Manhattan's coolest and most convenient of neighborhoods near Grand Central Station, you will find a perfect escape in the big apple, Shelburne NYC. Recently renovated, now it's brighter, bolder and even plusher than ever before. With 325 brand new guest rooms and suites, the Shelburne NYC's unique design offers travelers a place to connect with friends, family or colleagues. Rooms feature eclectic decor, flat-screens and giant mirrors. Sleek kitchenettes or minibars and bright, new bathrooms. Looking for a view that could inspire dreams of Empire? Check out our select group of Terrace Suites offering Manhattan city views. Join us nightly for a glass of red or white at our complimentary Wine Hour, located in the lobby from 5-6 p.M. ... more   less 
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Also Known As:
Affinia Shelburne Hotel New York City
Sol Melia New York City
Shelburne Murray Hill Hotel
Affinia Shelburne New York City
Shelbourne Hotel New York
Shelbourne Hotel Nyc
Shelburne Murray Hill New York

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