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“You get what you pay for” 2 of 5 stars
Review of Riverside Tower

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Riverside Tower
2.5 of 5 Hotel   |   80 Riverside Drive, New York City, NY 10024 (Upper West Side)   |  
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Hotel amenities
Ranked #368 of 468 Hotels in New York City
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“You get what you pay for”
2 of 5 stars Reviewed September 4, 2013

Great location but the elevators are either small and musty or small and or small and over bleached. They use the same elevator that the customers use for trash also be prepared to wait about 5-10 minutes. The shower is very small so leave the curtain open or let your butt rub against the shower curtain .
The beds are comfortable. Also the wifi is in the so called lobby I don't consider it a lobby more of a small room.
So if read the other reviews they go more in depth and almost are all true

Room Tip: Don't turn the ac on high it gets too cold
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

Traveler rating
    50
    161
    135
    62
    79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 20, 2013

We were so excited to book a "suite" with 2 rooms and bathroom, A/C, Wifi in our old UWS neighborhood, and have NEVER been SO let down by a hotel. The location and advertisement were the only good things about it. It was HOT, more like a SRO or hostel than a "hotel," the beds were soft, I wouldn't even undo the covers. The wifi only works in one room downstairs that has no couch, just metal chairs to sit on. I don't know how this got one star even. I have NEVER left a hotel and NOT stayed there, but that is what we did here. Awful!

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie R, Owner at Riverside Tower, responded to this review, August 22, 2013
You had new air conditioners in each of the rooms of your suite. You just did not know how to turn them on. Your beds were also new. We have just completed a renovation of rooms. Other guests that wrote reviews totally disagree with you. You should have gone to the Waldorf Astoria where you could get what you want for $500 a night.
Debra Reeves, Mgr.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Elwood, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 20, 2013

Great location within walking distance to everything you would need! We had a pretty small room, which was expected, but very clean and well maintained. We were expecting to be disappointed because of previous reviews and photos but they must have updated the rooms/amenities because we were pleasantly surprised! The only downside was the somewhat rickety elevator that was very slow but apart from that everything was great! Friendly, helpful staff and great value!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 17, 2013

Rooms are too small. but nice view of the Hudson River from the window. No wifi in the rooms but only in the lobby. The receptionnists are very kind. The location is very good (5 subway stops and you're in Time Square).

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riverside Tower

Address: 80 Riverside Drive, New York City, NY 10024
Phone Number:
Location: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Kitchenette Suites
Hotel Style:
#11 Best Value Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Riverside Tower 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Riverside Tower Hotel New York City
Riverside Hotel New York City

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