This hotel is the PERFECT location on times square! The staff is extremely friendly & the customer care is impeccable. The hotel itself is very chic! Be sure to eat in the R Louge that overlooks Times Square. Also order the crab-cakes & Philly cheese steak sliders DELICIOUS!! I cant rave enough about this place. Once I returned home I noticed I forgot my DSLR camera charger & the hotel "loss prevention" department mailed it to me by Fedex ASAP! Best hotel to celebrate my 30th!! Thanks so much!!