We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay HERE!!! 1st time in NYC!! 30TH bday!!” 5 of 5 stars
Review of Renaissance New York Hotel Times Square

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Renaissance New York Hotel Times Square to your Saves list
Renaissance New York Hotel Times Square
4.0 of 5 Hotel   |   Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036 (Midtown)   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Save up to 15%
Ranked #122 of 468 Hotels in New York City
Certificate of Excellence
Auburn, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay HERE!!! 1st time in NYC!! 30TH bday!!”
5 of 5 stars Reviewed April 23, 2014

This hotel is the PERFECT location on times square! The staff is extremely friendly & the customer care is impeccable. The hotel itself is very chic! Be sure to eat in the R Louge that overlooks Times Square. Also order the crab-cakes & Philly cheese steak sliders DELICIOUS!! I cant rave enough about this place. Once I returned home I noticed I forgot my DSLR camera charger & the hotel "loss prevention" department mailed it to me by Fedex ASAP! Best hotel to celebrate my 30th!! Thanks so much!!

Room Tip: Be sure to request Times Square view & stay in higher #
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,805 reviews from our community

Traveler rating
    984
    617
    142
    41
    21
See reviews for
523
545
53
243
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
Level Contributor
114 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 23, 2014

I had a nice room with two double beds. The mattress and pillows were comfortable. I stayed for a week with a large tour group, and therefore couldn't change hotels in spite of the fact that I was exhausted from not sleeping well due to the noise. The walls were thin and I could hear the kids staying next door laughing and talking until late at night. My room was directly opposite the giant Morgan Stanley building's ticker, see the photos, which made a grinding noise. There was drilling at night coming from across the street as well. Not to mention the street noise itself. I finally bought ear plugs, which helped. There is a nice, small bar in the lobby. The best thing is the convenient location. Ask for a room away from Broadway.

Room Tip: Get a room away from Broadway.
See more room tips
  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Guest Relations Manager at Renaissance New York Hotel Times Square, responded to this review, April 26, 2014
Thank you for sharing your feedback about your recent stay. We are happy that you enjoyed the hotel location, bar, and comfortable beds. I sincerely apologize that there were some noise disruptions during your stay. Even in "the city that never sleeps," we want our guests to be able to rest and recharge. Please contact the hotel directly prior to your next visit so we can make sure you have a fabulous experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

I had such a great first impression of this hotel. Decided to make an overnight trip to NYC for my birthday with my husband and 6 year old daughter. I arrived around noon on Saturday 4/19 and was able to check in with no wait. I wish I caught the girl at the front desks name, but unfortunately I did not. I told her how much my daughter lives NYC and if we could have a nice view. She was able to give us a nice view of Times Square and sent up some milk and cookies. It was a very nice gesture considering how busy she was. I never got to thank her so I hope she sees this!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed April 20, 2014

My wife and I decided last minute to take in a Broadway show, have dinner and then enjoy the Easter "Parade" and attend mass at St. Pat's. The convenience and quality of the Renaissance made it a perfect choice. Check-in was smooth, albeit it a little chaotic out front with tour buses and all but the professional bell staff took our luggage and parked our car painlessly. We arrived early (about 12:30PM) and were not anticipating our room to be ready. We went to 2PM matinee and after the show, our room keys were waiting for us. They had called me during to tell me the room was now ready. We checked in (corner King room) clean, well kept, overlooking 7th Ave. Went for a cocktail in the R Lounge overlooking times square and had an appetizer and a drink. What a view! (the waitress found out it was my wife's birthday and also brought us a small desesert plate - on the house). Excellent location - very convenient to the entire theatre district as well as Rockefeller Center. Adequate breakfast buffett in the morning. Very friendly staff. Great stay. Smooth checkout. We will definately return on our next trip to the city.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
346 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed April 19, 2014

Yes, the location is excellent, BUT, compared to the experience a guest once enjoyed in years past, it is only average on all other points, save location. As a Marriott Platinum Elite, and a multiple repeat visitor to this property, we will not return again. There is no longer a 'personal' connection with the property, meaning rarely if at all does anyone say 'hello' upon re-entry to the hotel. Any personal connections are made with the bar tender, or concierge, and of course those are initiated by the guest. Management is rarely in sight, or appears to be in contact with guests. With the conversion of the restaurant into the 'R Lounge', a continuous trail of non-guests stream in and out of the lobby, and with the previously 'room key required' room access via elevator no longer functioning, security is almost non-apparent. In short, save for the kind African gentleman in the lounge at breakfast, there is little else that would draw me back again. At one time the name Renaissance in hotels meant something unique, a slight distinction from the crowd. Sadly, this property has no distinction other than it's location, which is as most reviewers attest, quite extraordinary for Times Square.

Room Tip: Feather pillows are puny and worthless...
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer D, Guest Relations Manager at Renaissance New York Hotel Times Square, responded to this review, April 21, 2014
Thank you for sharing your experience at the Renaissance New York Times Square Hotel. We value your feedback and are taking appropriate steps to address the service and security suggestions in your post. I am happy to hear that you enjoyed the location and hope you will reconsider the Renaissance New York Times Square for future trips to New York City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 17, 2014

Great location. I liked the décor of the lobby and the bar has the best view of times squares. I thought the staff were pleasant. I think the rooms are abit dated, the carpet is horrible and the furniture is old. The bathroom is nice and modern however. I would recommend staying here but I think the rooms could have abit of a facelift. Otherwise really nice hotel and the bed was very comfy.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 9, 2014

I just spent three nights at this hotel with my family (including 75 year old mother, 8 year old niece and 11 year old nephew.) This is a wonderful property. The entire staff is so helpful and kind. Not once did we encounter anyone who worked there who didn't treat us like royalty. The rooms are very clean and the beds very comfortable. The view in the R Lounge is unbelieveable. The location couldn't be better. No problem with noise at night from the street. I HIGHLY recommend this property.

Room Tip: High floor is nice for views.
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
New York Marriott Marquis
New York Marriott Marquis
#190 of 468 in New York City
4.0 of 5 stars 6,689 reviews
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#127 of 468 in New York City
4.5 of 5 stars 5,691 reviews
Midtown
W New York - Times Square
W New York - Times Square
#253 of 468 in New York City
4.0 of 5 stars 3,154 reviews
Show Prices
Show Prices
Show Prices
Midtown
Hyatt Times Square New York
Hyatt Times Square New York
#47 of 468 in New York City
4.5 of 5 stars 1,324 reviews
Midtown
The Muse Hotel New York
The Muse Hotel New York
#53 of 468 in New York City
4.5 of 5 stars 2,479 reviews
Midtown
Sanctuary Hotel New York
Sanctuary Hotel New York
#31 of 468 in New York City
4.5 of 5 stars 2,964 reviews
Show Prices
Show Prices
Show Prices

Been to Renaissance New York Hotel Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance New York Hotel Times Square

Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#62 Family Hotel in New York City
#90 Luxury Hotel in New York City
#98 Romantic Hotel in New York City
#121 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Renaissance New York Hotel Times Square 4*
Number of rooms: 310
Official Description (provided by the hotel):
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Hotwire, TripOnline SA, HotelTravel.com, Orbitz, Odigeo, Agoda and Priceline so you can book your Renaissance New York Hotel Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
New York City Renaissance

Owners: What's your side of the story?

If you own or manage Renaissance New York Hotel Times Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.