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Renaissance New York Hotel Times Square: Traveler Reviews

4.0 of 5
Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036 (Manhattan)
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Renaissance New York Hotel Times Square
Ranked #54 of 435 hotels in New York City
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1,098 reviews from our community

Traveler rating
    615
    372
    72
    27
    12
See reviews for
Families
288
 
Couples
323
 
Solo
40
 
Business
136
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Bloomfield, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Choice!!”
4 of 5 stars Reviewed February 5, 2013 via mobile

The hotel is beautifully remodeled, especially the lounges and restaurants in the lobby. The rooms are very nicely done. Check-in was extremely efficient, and the receptionist remembered my name when I returned to checkout (very impressive). The Vivid Bar/restaurant is very atmospheric and the food is superb! Only downside of the trip is that our room had an adjoining door that was paper thin so our neighbors sounded as though they were in the room with us.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask ChynnaBlu about Renaissance New York Hotel Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Top Contributor
99 reviews 99 reviews
42 hotel reviews
Reviews in 53 cities Reviews in 53 cities
30 helpful votes 30 helpful votes
“Great location (if you Times Square!), great rooms”
5 of 5 stars Reviewed February 3, 2013

First time staying at the Renaissance TS as we usually stay at the Marriott. Decided on something different for a quick night out in the city. Really liked this place and the vibe was great. As a Gold Marriott Rewards member I was upgraded to a Jr. Suite and had a nice few of TS and great room.

Staff was helpful. We really enjoyed a late night drink at the R-Lounge over looking Times Square.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Ask smcptravels about Renaissance New York Hotel Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thessaloniki, Greece
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great experience”
5 of 5 stars Reviewed February 2, 2013

This was my first trip to New York and the Renaissance was amazing. The hotel was very welcoming and the staff were great. We had a nice clean room and the bed was amazing perfect after being in the cold weather. The location was perfect for me as I was able to walk for most sight seeing and shopping. I highly recommend this great hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Helen I about Renaissance New York Hotel Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelton, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great customer service”
5 of 5 stars Reviewed January 28, 2013

We stayed at the Renaissance twice in the past month in order to attend local events, and both times we were very impressed by the friendly and accommodating staff; the valet service, front desk, concierge, housekeeping and restaurant servers are not only friendly and polite, but they work quickly to get you where and what you need without making you feel rushed.

The lobby is beautiful and well set up as a "barrier" to the street level entry. The guest rooms, specifically the bathrooms, could use a little updating. In mid-town there really is no getting away from noise no matter what hotel you stay in, Times Square is very loud and busy which is why it is so fun to visit, as a hotel with only 26 floors I don't think you would be able to escape the street sounds in this hotel.

Lastly, the location of this hotel is superior. If you are in the City to see a show or sight see, the Renaissance is easily within walking distance of many attractions and there is a subway station just outside to access other areas of the city.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask shan136 about Renaissance New York Hotel Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
“A visit that we will never forget.”
5 of 5 stars Reviewed January 27, 2013 via mobile

My sons are 15 and 19 and had never visited NYC. I wanted to create a special vacation for the three of us as I know my "boys" are almost grown men. I could not have chosen a better venue! The hotel staff went out of their way to make our visit a memory that will last a lifetime! The hotel itself was elegant enough for me to relax and enjoy but still lively and modern with interesting people and an exciting atmosphere for teens.

The view of Time Square from the R Lounge is spectacular! We had a delicious dinner there the first afternoon. We were seated in front of the floor to ceiling windows and watched the light show begin. After dinner I sat back and relaxed with a glass of wine and watched from the perfect vantage point as my sons walked through TS for the first time.

Throughout our four night stay the Renaissance staff was attentive and friendly making us feel very special. I travel weekly and have reached elite status with Marriott which provides many perks but they far exceeded my expectations.

One afternoon we returned to our room and found a gift basket of snacks and sodas and a wine & cheese platter waiting for us with a personalized note from the staff. My son actually said "Mom, I'm proud to be with you. You're a little bit Rock Star!" BEST MOMENT EVER!!!! Thank you Renaissance staff!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask NaraineR about Renaissance New York Hotel Times Square
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Renaissance New York Hotel Times Square

Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
New York City Renaissance
Renaissance New York
Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036
Phone Number:
Region: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#38 Luxury Hotels in New York City
#40 Family Hotels in New York City
#82 Business Hotels in New York City
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 
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