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“Unique Hotel in the Heart of Times Square” 4 of 5 stars
Review of Renaissance New York Hotel Times Square

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Renaissance New York Hotel Times Square
4.0 of 5 Hotel   |   Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #86 of 459 Hotels in New York City
Overland Park
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
57 helpful votes 57 helpful votes
“Unique Hotel in the Heart of Times Square”
4 of 5 stars Reviewed January 30, 2012

I travel often, mostly on business. I do not normally review the hotels I stay in for business, but decided to review the Renaissance because it was unique, in positive and negative ways. Overall, I would recommend staying at the Renaissance, as long as you want to experience the unique hustle and bustle of Times Square. If you want a romantic or peaceful stay, I’d recommend booking a hotel overlooking Central Park. The hotel’s positives outweighed the negatives, in my opinion, and some of the negatives are issues common at many other NY hotels.

Pros:

• Modern, funky décor in the rooms, lobby, and bar - the hotel has a very unique, modern décor. It has a newer and trendier feel than many other lower category Marriott or Hilton properties. The pictures of the lounge and lobby on Trip Advisor reflect the feel better than I can to describe.
• Great location in the heart of Times Square - the hotel sits between 7th Avenue and Broadway, at the point Broadway dead ends into 47th Street, across the street from where you can buy tickets to the Broadway shows. There are subway lines on the same block that go anywhere you want in the city. You are in the middle of the frenetic action of Times Square the minute you step out of the hotel entrance. There are not many other places like it in the world and, if you want that experience, this is the place to stay.
• RLounge – the hotel’s RLounge is perfectly situated to have a drink and enjoy the best views of the unique clutter of the heart of Times Square, especially at night. The hotel’s T.V. had a continual loop advertising Bruno Mars playing in the RLounge on New Year’s Eve, with spectacular views in the background.
• Rooms – my room (1606) was clean, good sized for NY, trendy, had modern spacious bathrooms with T.V. speakers with independent volume control, marble counters, showers with a ledge around the inside and great water pressure, a coffee maker, new HDTV flat screen, glasses for water, wine and bottle openers, a modern chair with a lamp in the corner near the window, and views in all rooms looking out to the splashy billboards on 7th Avenue or Broadway. There is not a lot of room from the end of the bed to the work desk, but enough that it didn’t create a problem for me. My room was very quiet. I was on the 16th floor, and was very impressed that the window covering kept out all the noise from the street below. I didn’t hear my neighbors, but I am not sure the adjoining room was occupied.
• Helpful staff – the concierge, Erick, was very helpful. He recommended a wonderful, authentic Italian restaurant, Tramonti, described the dishes and his recommendations, told us which waiter to ask for, and called ahead to make reservations. The restaurant was just what I was looking for. The front desk staff also was friendly and glad to help with directions for the subway and train station.
• Two elevators – some reviewers do not like the fact you take one elevator from the first floor to the second floor, which exits to the hotel’s main lobby and lounge, and where you find the second elevator that services the rest of the floors. However, I like this fact because the lounge feels more secure and private, as opposed to having the bars/lounge as you walk in the hotel off the street. If the hotel had been very busy, you would spend more time waiting for both elevators, however. I believe this is pretty common for many of the bigger hotels in NY.
• Morning newspaper is provided at your door each morning

Areas for improvement

• I am not used to paying $18 for internet service, and find it irritating. I would prefer the hospital figure out a way to include it in the hotel room’s nightly rate. I think in today’s world, especially in business hotels, internet should be free. This may be a common charge in NY hotels.
• Water bottle cost – the hotel offers bottles of water, at $8 each. Again, please include this in the normal rate.
• Toiletries – it may have been a mere oversight, but the hotel cleaning staff did not provide a bar a new bar of soap the second day. I don’t mind, as I still had soap, but it made me wonder how well or carefully the room was cleaned.
• No eco program – again, not a reason not to stay elsewhere, but I do respect hotels that give guests the option to save water by not washing all the towels every day.

Room Tip: Choose a room with on a high floor to limit any chance of hearing street noise. There are some doub...
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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Montreal
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2012

This hotel was wonderful and very well situated in NYC, easy to get around with the subway just steps away. Quite expensive however no complaints.

  • Stayed December 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 30, 2012 via mobile

Myself and my friend stAyed here for a long weekend.
I can only say good things about this hotel. The concierge young guy was amazing so helpful. All the staff were brilliant.
Rooms were huge beds are so comfy and kept to a very high standard.
As for location you can not ask for better in the middle of everything.
I loved the r lounge drinks and food were great. The bar had a buzzy atmosphere with amazing views of times square.
If you want a clean hotel helpful staff and one of the best locations this is the hotel for you.
Cannot wait to go back.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avon, Connecticut
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 28, 2012

This hotel isn't easy to find unless you are looking for it. It is at the north end of Times Square. The entrance is modest & unassuming. The hotel is fairly small. The rooms can be of variable size; some can be quite large.

The breakfast for Marriott Gold members is very nice during the week (the view overlooks Times Square, although it is less impressive at dawn than at night). The setting is intimate. On weekends, Gold members merely get a credit in the usual restaurant at the north end of the hotel (which looks away from Times Square).

To say this hotel is in the middle of everything underestimates how close you are to Times Square.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
61 reviews 61 reviews
51 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 27, 2012

As a former New Yorker, I tend to dislike Times Square. This place was the best-priced option for me on a recent trip and I was pleased with how it worked out.

Despite the location, it was very quiet inside. The guest room floors are all key-card controlled so no nonsense with wayward tourists or revelers. If you walk out the NW exit of the 49th St. N/Q/R subway, you're virtually at the door, so that really helps in terms of getting around.

Room was nice, though the shades MUST be drawn tightly at night if you cannot bear light peeking through. The iron in my room almost worked, so that could have been better.

It does have the amenities you expect from a Renaissance... nice finishes and products in the room. Great bed.

If you are traveling as a tourist, you must eat/drink in the lobby lounge that faces out with a full view of Times Square. You're literally looking at it right down the Pike... a great famous scene.

Room Tip: higher floor will always quiet down the noise from the streets below.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 25, 2012

You haven't seen Times Square until you've viewed it from the lounge overlooking the square and the billboard where the ball is dropped. You haven't planned how to spend your time until the wonderful concierges here have helped you get tickets and find the best restaurants and tours. 5 stars all the way.

Room Tip: Do what it takes to have the privilege of eating in the concierge lounge overlooking Times Square.
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2012

Clean,trendy,great loction. Walk everywhere. Nice staff

Room Tip: Jr suite was nice
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance New York Hotel Times Square

Address: Two Times Square, 714 Seventh Avenue at W. 48th Street, New York City, NY 10036
Location: United States > New York > New York City > Manhattan , Midtown , Theater District - Times Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#41 Family Hotel in New York City
#62 Luxury Hotel in New York City
#65 Romantic Hotel in New York City
#105 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance New York Hotel Times Square 4*
Number of rooms: 310
Official Description (provided by the hotel):
Hotel housed in 1930s building, located between Avenue of the Americas & 7th Avenue. ... more   less 
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Also Known As:
Renaissance New York City
Renaissance Hotel New York
Renaissance Times Square
New York City Renaissance

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