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“Great location, good value.” 4 of 5 stars
Review of The Lexington New York City - an Autograph Collection Hotel

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The Lexington New York City - an Autograph Collection Hotel
4.0 of 5 Hotel   |   511 Lexington Avenue, at 48th Street, New York City, NY 10017 (Manhattan)   |  
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Ranked #272 of 457 Hotels in New York City
Rochester, New York
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Great location, good value.”
4 of 5 stars Reviewed May 24, 2014

The Lexington was the perfect base for a NYC weekend. We needed proximity to Grand Central Terminal and this location was ideal. The room was small but clean and comfortable. The HVAC system was quiet and actually worked. I never mind a small NYC hotel room - if we are spending our time the way it should be spent in NY all we do is drop into bed, take a quick shower and head back out into the wonderful city! The Starbucks in the lobby is convenient. A manager from the housecleaning staff actually knocked on our door early one evening to check and see if everything was satisfactory in our room. In my book, that is outstanding service. If the price is competitive with other similar hotels I would choose the Lexington again.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Your feedback is greatly appreciated, as it helps us to improve our ability to better serve our guests. We take pride in the quality and the level of service we provide, so we are especially pleased that your experience with us was both enjoyable and memorable.

We look forward to welcoming you back to the Lexington Hotel.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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English first
Montreal, Canada
2 reviews
5 of 5 stars Reviewed May 23, 2014

If you are looking for a nice room, excellent location, cleanliness and good service, you will not be disappointed by the Lexington Hotel. We knew we chose the right place as soon as we walked in the lobby. Will be back for sure!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Thank you for the 5-Star Rating! We are delighted that you enjoyed your stay with us. We take great pride in the quality and the level of service we provide, so we are especially pleased to have exceeded your expectations.

We look forward to welcoming you back to the Lexington Hotel.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

Great location, clean accommodations and friendly service. Central and convenient location, good hospitality and quiet enough sleeping conditions made the hotel a perfect place to come back to each evening. Helpful staff for directing us around the city and overall a great spot for staying in Manhattan

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Your 5-Star Rating is greatly appreciated! We are delighted that you enjoyed your stay with us and that we were able to exceed your expectations. We look forward to welcoming you again.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 23, 2014

I've stayed at a number of NYC hotels over the past year. The Lexington has by far the highest quality service and is the best value. The rooms were immaculate and I enjoyed a much quieter night's sleep compared to other hotel stays in the city. Would stay here again without hesitation!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Thank you for taking the time to provide us with your feedback on your recent stay with us. I am pleased that we were able to exceed your expectations and that your experience at the Lexington was both enjoyable and memorable. We look forward to welcoming you back again.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genoa, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 23, 2014

With my family, we spent one week in this hotel in the month of April, 21-27. It 's been really comfortable (Location, hospitality, bedrooms, bathrooms); I must point out, however, that before our departure, we had requested that at the time of our arrival, in the rooms the sofa bed was already prepared as a double bed (being 6 and divided into 3 in the Junior Suites), unfortunately, the request is not been implemented and we had to wait for the preparation, on our arrival.
In the various changes of linen unfortunately, I also had the problem of finding some towels not washed well! Something Inadmissible from a 4 star hotel!
Last but not least, in the cabinet doors, centrally located and at eye level there is hung the flat iron, because of I bumped my head, I highly recommend you to change position!

My overall opinion, in spite of the points highlighted is super positive, and I will keep this hotel in consideration for future trips in the Big Apple!

Elena Russo-U.S.Addicted!

Room Tip: If possible, I recommend you to choose from the 19th rooms up floor!
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Thank you for taking the time provide us with your feedback and comments. I am pleased to hear that you enjoyed your stay with us, but I was sorry to hear that you did experience some inconveniences while you were here. I welcome you to contact me to personally discuss your experience at our hotel. You may reach me at gturkmenoglu@lexingtonnyc.com.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2014

My girlfriend and I stayed at this hotel earlier this year. It has a great location - very close to a lot of very famous sights. We did most of our sightseeing by walk. The hotel staff was very helpful on the couple of occasions when we needed help and advice. The room was very clean.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Thank you for the 5-Star Rating! We are delighted that you enjoyed your stay with us. We appreciate your being a loyal guest, and look forward to always providing you with an extraordinary experience.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 23, 2014

I am just back from a long weekend trip to New York. I stayed at the Lexington for a week last October and decided to stay there again when I found a great rate on the web. Last time the hotel was still in the first stages of opening after the major refurbishment. The staff were all lovely and very willing but some things just didn't work that well.
This time could not have been more different. It was wonderful and everything was perfect. The lobby is lovely and easy to sit in, either with a drink from the bar or from the Starbucks in the lobby. (try the mezzanine too - nice view with great chairs for relaxing and listening to your music) There is no restaurant but there is a diner in the lobby and as an elite I got breakfast every day. Great service and a nice breakfast.
The bedrooms are beautifully decorated. Fun and stylish touches everywhere, from the prose on the edge of the lamps to the embroidered writing on the bed coverings and the purple tassels on the drawer handles. This is an old hotel and structurally the rooms are small. Some are slightly larger and this time I asked for, and got, a room upgrade as I was travelling with my partner. We got a king room on the elite floor so less noise from the street. The bathrooms are tiny. Really small! But still lovely. I thought it was friendly, stylish, comfortable in a really great location and would return in a heartbeat.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gul T, Assistant General Manager at The Lexington New York City - an Autograph Collection Hotel, responded to this review, May 28, 2014
Thank you for the 5-Star Rating! We are delighted that you enjoyed your stay with us and that we were able to exceed your expectations. Your kind words about our decor and service are greatly appreciated. We look forward to welcoming you back for another extraordinary experience.

Sincerely,
Gul Turkmenoglu
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Lexington New York City - an Autograph Collection Hotel

Address: 511 Lexington Avenue, at 48th Street, New York City, NY 10017
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#147 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#202 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lexington New York City - an Autograph Collection Hotel 4*
Number of rooms: 725
Official Description (provided by the hotel):
Located in the heart of Midtown’s fashionable East Side, The Lexington New York City debuted as Manhattan’s newest Marriott Autograph Collection hotel in summer 2013 after an extensive $46 million dollar transformation project. This full-service, 28-story hotel offers 725 brand-new guestrooms with modern amenities plus several onsite restaurants and bars. The Lexington New York City is steps from the United Nations, Grand Central Terminal and Park Avenue, and is walking distance to Rockefeller Center, Radio City Music Hall, Bloomingdales, Madison Avenue, Fifth Avenue shopping, Broadway theaters/Times Square many museums and more. The revitalized hotel has been completely transformed and is the ideal choice for business and leisure visitors looking for an upscale, iconic New York City hotel. ... more   less 
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Also Known As:
New York Radisson Hotel
Radisson Lexington Hotel New York
Radisson New York City
New York City Radisson
Radisson Lexington New York

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