The hotel was lovely, warm and inviting. The staff were excellent, always helpful and nothing was a problem to them. The breakfast was great, if you just want to grab a quick bit to eat in the morning you can't go wrong with the selection, and the scrambled eggs are great!
The rooms were well kept and the bed was very comfortable. My only issue was that when i arrived my room was very small with a view of a brick wall and one of the towels had a big hole. I asked for an upgrade but still i had a close up view of a brick wall. The upgraded room was definitely worth it though, plus the fact that it never got charged to my card made it even sweeter! The mini bar selection was good, and not bad prices.
Before i finish, the guys who work on the door (even in minus 15 degrees) were brilliant. They were always friendly and made the stay that extra bit special!!
Overall a lovely stay in New York and i'm glad I picked this hotel after hours of looking. Prices are excellent for what you get. Would 100% go back to the Sanctuary if I ever went back to New York.
- Official Description (provided by the hotel):
- The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more less
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