I chose this hotel on the basis of Trip Advisor reviews. As a woman traveling by myself, I wanted to ensure that I stayed in a hotel which had great service. I was not wrong in my choice. I stayed for five days and was delighted.
From the moment I arrived I was really impressed by the service attitude of the staff. I was always greeted with pleasant and friendly people... From the front desk, to the room cleaners to the restaurant and bar staff. Well done to those who have set this standard!
The room was quiet , very clean and spacious. I ate it he restaurant three times, and was always pleased with the quality of food and service.
My only disappointment was the towels. They are very small and a bit crunchy.
This is a minor Gripe in what was an outstanding stay.
I will return!!!,
- Official Description (provided by the hotel):
- The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more less
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