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“Zen Style Elegance 100 ft from the Heart of Times Square” 4 of 5 stars
Review of Sanctuary Hotel New York

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Sanctuary Hotel New York
4.0 of 5 Hotel   |   132 West 47th Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #26 of 459 Hotels in New York City
Orange County,CA
1 review
1 helpful vote 1 helpful vote
“Zen Style Elegance 100 ft from the Heart of Times Square”
4 of 5 stars Reviewed August 1, 2012

Stayed one night at this hotel over a weekend when the Sheraton Time Square would not extend my rate for one more night. So I went into their Internet lounge and booked The Sanctuary down the street. Upon arriving you are immediately taken by the delicious smell in the lobby like as if a scented candle burning, not overwhelming just pleasantly subtle, playing in the background. The decor was very modern yet grounded with dim lighting with accent down-lights on various striking East Indian style statues on either side of the lobby. Lots of colors with rich reds and other striking accent colors give this a hotel very intimate and lush feeling. Upon check-in received a complimentary upgrade to a King Room. The room was actually large for room in Mid-town/Times Square. Decorated modern yet earthy tones and fabrics the large leather headboard ran floor to ceiling and seemed to give the room some added texture. Shower and bathroom very clean and well appointed with high end fixtures. Just to be made aware glass enclosed shower and sink are open to bedroom with a heavy yet elegant black out curtain that slides across opening to provide full privacy for anyone taking a shower. Didn't get to go to Haven the rooftop lounge due to weather but we did walk to the roof during the day and spoke to one of the chefs who gave us a quick tour. Book this if your looking for an elegant hotel perfect for a couple on weekend getaway in NY and want to stay just about 100 ft off of Times Square. Highly Recommended!

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,408 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (477)
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US
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2012

Loved everything about this hotel... lovely room, wonderful staff and fun rooftop bar. Decor was really nice. Very adequate breakfast. Excellent location. Loved every minute of our stay here. Attention given to every detail.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
4 of 5 stars Reviewed July 30, 2012

I stayed in the Sanctuary Hotel for three night for business. The staff were the most helpful and accommodating I have ever experienced in NYC. The concierge Brandon was a highlight. He went the extra length to help my colleague and I get tickets to a show and all his restaurant recommendations were exactly what we were looking for. The hotel itself was good as well. The room was clean and well laid out for an efficient use of space. The rooftop bar was beautiful and a hopping even on a Tuesday night. Also, you can't beat the location. Right off Times Square, but you would never know since the street is relatively quiet. I'll definitely be going back next time I'm in town...

Room Tip: Get a room on the upper floors since the lower floors are right on street level. Also, you probably...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 30, 2012

The location of this hotel is excellent - and the staff is very friendly and helpful. They let me use their laptop everyday and even print my boardingpass. (they checked me in). They really went the extra mile. Although breakfast was not included when we booked, we have breakfast on the house.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2012

The service at the Sanctuary Hotel surpasses expectations of the most luxurious 5 star hotel. From the moment the cab pulled up to the curb, staff bent over backwards to make our stay as comfortable as possible. We were upgraded to a deluxes queen on the 9th floor--always a nice treat when checking in. After discovering the 10th floor housed a night club with boomingmusic, the staff bent over backwards to find us another room. The light situation is not ideal when traveling with a child (can't just leave the bathroom light on with the door open a crack). When alerted to this, the bellman went out in a downpour and purchased a night light. Are the rooms small? absolutely. But the service (and location) more than make up for the room size.

Room Tip: 9th floor is loud. Moved to 3rd floor and it is very quiet. Rooms are small even for NYC, get the...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2012

Lovely boutique hotel with very friendly and efficient service. Great concierges with good contacts and excellent knowledge of the city. The location is excellent near Times Square. Rooms are a little small, but if you spend your days out on the streets of New York, no problem! Really nice rooftop bar/restaurant.

Room Tip: The "windows" in double queen rooms are frosted and there is NO view of anything!
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  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sanctuary Hotel New York

Address: 132 West 47th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #26 of 459 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sanctuary Hotel New York 4*
Number of rooms: 111
Official Description (provided by the hotel):
The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more   less 
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