Sanctuary Hotel & bar is totally awesome thanks mostly to the awesome bartender Mr. Rudy Jimenez, who continuously provides exceptional service. Since my first visit to Sanctuary in late 2011, I have become a frequent visitor due in large part to Rudy. He delivers personable and friendly service with an anticipation of what his customers need.
Mr. Jimenez has a keen sense of awareness in regards to his customers. He takes time out of his busy day, to come over and talk with every guest; introducing himself and having a brief chat before taking their order or advising them that someone else would be over to take their order. He seems to remember the name of each guest which adds another level of the kind of attention to detail that makes each experience more pleasurable.
During one visit and a conversation I had with Rudy, I told him of my upcoming birthday and how I wanted to visit Sanctuary for drinks with a few friends as part of my birthday celebration. He told me to call ahead to confirm that I was coming and he would reserve a space for my friends and me. When I arrived, I was astonished to find the great area reserved for my group and the level of attention we were given. Needless to say, everyone one in my group was extremely impressed.
As a person who loves visiting nice restaurants and bars, I can truly say that Sanctuary is a preferred destination because of the service of people like Mr. Rudy Jimenez.
- Official Description (provided by the hotel):
- The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more less
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