We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Park Central Review” 3 of 5 stars
Review of Park Central

Save Saved
You added Park Central to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Park Central
4.0 of 5 Hotel   |   870 Seventh Avenue at 56th Street, New York City, NY 10019 (Manhattan)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Price
35% off room rate
Ranked #216 of 451 hotels in New York City
Miramar, Florida
1 review
“Park Central Review”
3 of 5 stars Reviewed 2 days ago NEW

Went to celebrate my anniversary with my wife and 18 month old daughter to New York. Once we got to the hotel we thought to our selfs what a great place and great location. Close to everything. Staff was very friendly and treated our family with the up most respect. After the second night we notice that things weren't so great. The pipes under the bathroom sink leaked which caused my daughter to slip and fall. While taking a shower the over flow cap fell from the shower. My wife called manager and stated all the problem and said maintence was on the way, after 30 mins we called maintence our selfs and they came to fix problem. It seemed like the management working that night was not to eager to help. I must say the rest of our stay was good but that left a sour note in my book. I probably won't be staying there again. Not all was bad though, hotel is in a great location to Time Square and Central Park.

Room Tip: High floor gives you a better view, if you get a Classic King Room all you will see is the building...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

589 people have reviewed this hotel

Traveler rating
    238
    222
    74
    33
    22
See reviews for
164
154
27
100
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 days ago NEW

I'm a recurrent visitor of the Park Central hotel for two reasons: 1) Elizabeth Cacovic, the manager the recepetion and 2) the incredible location. Elizabeth is the most attentive and welcoming person you could ever meet. She's extremely accomodating, and does her best to assure you a great stay so if you ever have a problem definitely ask for her. The location of the hotel is also amazing, you have Central Park two blocks away, Hells kitchen with all its restaurants 5/6 blocks away, 5th avenue, Lincoln Center etc... seriously best location without the crowded touristy feel of Times Square (even if its a 5min walk away).

Room Tip: 9th floor or higher to avoid NYC noises but that applies to all hotels in manhattan
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central, responded to this review, yesterday
Dear Atazi,

Thank you so much for choosing to stay with us. Your feedback is much appreciated and clearly shows us that your escape with us was a memorable one; your feedback gives us a chance to celebrate our team members, and we will not neglect to put Ms. Cacovic in the spotlight! We look forward to welcoming you back to Park Central again soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NW Indiana
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I ended up stuck in NY due to weather a couple weeks ago and stumbled upon the Park Central Hotel on the "Hotel Tonight" app. This was a really great hotel. Just South of Central Park and about a block from the Carnegie Deli. The rooms were kind of small but very clean and comfortable. I would stay here again if given the chance.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central, responded to this review, yesterday
Dear Tankdagger,

Thank you for choosing to stay with us. We appreciate and value all of our guest’s feedback, and I am delighted to read you enjoyed your stay with us. We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 4 days ago NEW

I am a frequent business and vacation traveler. I am on the road at least 25 weeks of the year. This hotel is not one I would recommend. The front desk staff is not helpful and borders on being rude with the exception of Charmain. This hotel does not have enough elevators and each trip to the lobby can be a twenty minute adventure. Each trip back to your room the same. The staff gets frustrated with the service elevators and uses the guest elevators as well. Twice I had the staff tell me how this hotel is owned by a person that is not interested in how it is run and they have to use the guest elevators to do their job. The rooms are nice but the maids do not have a place for their carts so they are left in the hallways at night. In the morning since they have no place to go they stand in the hallway and talk, loudly as they get ready for their day. All in all it was an unpleasant experience. They make a big deal about renovating this hotel and the physical facility is fine (very average for the price) but the rest of the experience make it a poor choice of hotels.

Room Tip: stay elsewhere
See more room tips
  • Stayed July 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central, responded to this review, yesterday
Dear Jim208,

Thank you for sharing your experience. Please accept my sincerest apology for the challenges you faced during your stay with us. We strive to create an environment where our guests can honestly state they received unparalleled service and to see we failed to meet both of our expectations is extremely troubling. Please be assured we have shared your feedback with our team members so that we may improve our processes and afford a better experience for our future guests. I do hope you will give Park Central another opportunity to show you a truly memorable experience on your next visit to NYC.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time at the hotel, first impression was great, friendly staff, clean stylish in all areas of the hotel. Room was very tidy, I was able to control the room temperature easily and it was quiet.

The hotel is in a great location, walking distance to many attractions and food options.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central, responded to this review, 4 days ago
Dear Uespilot,

Thank you for your fantastic review and recommendation! We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Eliza, Australia
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this hotel because it was reasonably priced and in a great location, just a few blocks from Central Park. It was fabulous - comfortable quiet and spacious. We went for an early walk each day through Central Park, which was absolutely beautiful.
Lots of cafés and restaurants nearby, and not too far from Times Square. We loved it.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central, responded to this review, 4 days ago
Dear Sandy T,

Thank you so much for choosing to stay with us. Your feedback is much appreciated, and clearly shows us that your escape with us was a memorable one! We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 days ago NEW

It is located downtown and is walking distance to all the main locations in downtown New York. Also felt very safe there with the hotel being very clean and fairly quite depending on where your room is situated. Staff is excellent and made my vacation there perfect. Plenty of restaurants, cafes, bakeries, coffee shops located again all within walking distance. I also couldn't believe the price for this place! extremely reasonable. All the other hotels comparable to the park Central in location and quality of stay were at least $200-$300 more per night.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PCH870, General Manager at Park Central, responded to this review, 4 days ago
Dear John H,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, and I am delighted to read you had a terrific stay with us! We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Park Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Central

Address: 870 Seventh Avenue at 56th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#120 Luxury Hotel in New York City
#154 Romantic Hotel in New York City
#181 Family Hotel in New York City
#197 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Central 4*
Official Description (provided by the hotel):
Park Central hotel New York in the world's greatest city, steps from Central Park, Rockefeller Center & Times Square. The Park Central is at the top of the list of Midtown Manhattan hotels for business and leisure travel. Surround yourself with the classic attractions of the Big Apple, museums, dining, & beyond. With spacious accommodations this Midtown New York City hotel invites you to discover the convenience of our landmark setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, T4B, Orbitz, Amex, Reservation Counter, Travelocity, Tingo, Priceline, Hotels.com, TripOnline SA, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Park Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Central Hotel New York City
Park Central New York Hotel
Park Central New York City
Park Central Ny Hotel

Owners: What's your side of the story?

If you own or manage Park Central, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.