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Novotel New York Times Square Reviews

3.5 of 5
226 W 52nd Street, New York City, NY 10019
Hotel amenities
Novotel New York Times Square
Ranked #164 of 430 hotels in New York City
4.0 of 5 stars 2442 Reviews
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2,442 reviews from our community

What travelers say about this hotel
  • Very good(34)
  • Great location(31)
  • Central park(24)
  • Empire state(16)
  • Friendly and helpful(10)
  • Hotel staff(9)
  • Subways stations(9)
  • Broadway Show(9)
  • Rooms are clean(8)
  • Double beds(7)
Traveler rating
    722
    1,206
    340
    127
    47
Only show reviews for Family (513) | Couples (797) | Business (147)
Date Rating
A TripAdvisor Member
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
57 helpful votes 57 helpful votes
“Great Location - modest accommodations”
3 of 5 stars Reviewed September 13, 2004

The hotel is in a great location. However the accommodations were modest and standard. They charged extra for things like storing bags that many hotels would include as a free service.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Portland, Oregon
1 review
1 helpful vote 1 helpful vote
“I loved the location”
2 of 5 stars Reviewed September 8, 2004
1
person found this review helpful

If you 're looking for a great location that's convenient to the theaters, Times Square, and other great tourist spots, Novotel will meet this need. If you're lookng for modest accommodations, do not expect your room to look like the promo- pictures. If you are in your room at the time the maid it making the rounds, do not expect the maid to return. Be prepared to call housekeeping. We spent as much time away from the hotel enjoying the affordable restaurants, fun tours, great bargains, terrific shows, fantastic shopping and friendly and helpful tourists. One plug for Novotel is the wonderful toiletries especially the body lotion and the little soap. These should be available for purchase in a larger size in the gift shop.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Try somewhere else first”
2 of 5 stars Reviewed August 31, 2004
4
people found this review helpful

My girlfriend and I recently stayed at the Novotel Hotel in New York, mainly because of its location. The Novotel is a good choice for that reason, but not for much else; our room was comfortable, but ordinary in most respects and pretty expensive. We paid extra for a great view of Broadway, but the same view was free at street level. Some of the amenities that are included in most hotels anywhere else for less than half the price, like a coffee maker or continental breakfast, aren’t included at Novotel. They do, however, offer a simple breakfast for something like $16. Skip their breakfast and go to the Art Café just around the corner…their prices are very reasonable and the food is great. Go for lunch or dinner and get the cheesecake -- you’ll love it! The hotel also tried to charge us for an extra, apparently invisible person in our room and succeeded in charging us for two bottles of water that we merely moved to another shelf in the minibar. Another little irritation is having to take one elevator just to get to the lobby, then another elevator to get to the rooms. Novotel is right in the middle of everything, so it might be a good choice solely for its location, but do yourself a favor and check out the other hotels first.

  • Stayed August 2004
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Cologne, Germany
1 review
1 helpful vote 1 helpful vote
“Super Hotel”
4 of 5 stars Reviewed August 29, 2004
1
person found this review helpful

We have spent our first time in NYC and we were cery impressed. The location near of Broadway and Times Sq. could not have been better. The room was very clean and big. The hotel staff were friendly and helpful. We will definitely stay here again.

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Sydney
Top Contributor
58 reviews 58 reviews
Reviews in 37 cities Reviews in 37 cities
150 helpful votes 150 helpful votes
“What a Spot!”
5 of 5 stars Reviewed August 27, 2004
1
person found this review helpful

This hotel is fantastic - right on times square with amazing views. The rooms are large by new york standards. The staff are great and can't do enough for you. The majority of people staying when we were there were French- it is defienlty orientated towards the French speakers - even the Air France Crew stay there! Beautiful though - one word of advice - dont use the room phones to dial international and dont use the internet in the busness centre - both are really, really expensive!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel New York Times Square

  • Novotel New York
  • Accor New York City
  • Novotel New York City
  • Novotel Times Square
  • New York City Novotel
  • Novotel Hotel New York
  • Novotel Ny
Address: 226 W 52nd Street, New York City, NY 10019
Price Range: $$$

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