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“Exemplifies the Energy of The City: Location Can Be Good or Bad Depending On What You Want” 4 of 5 stars
Review of New York Marriott Marquis

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New York Marriott Marquis
4.0 of 5 Hotel   |   1535 Broadway, At 45th Street, New York City, NY 10036 (Manhattan)   |  
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Ranked #143 of 446 hotels in New York City
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Exemplifies the Energy of The City: Location Can Be Good or Bad Depending On What You Want”
4 of 5 stars Reviewed August 21, 2013

As a native of NYC I enjoy going back and appreciate the energy and pulse of New York. I wouldn't necessarily stay right in Times Square if I had my own choice, but I was in town for business and that is where our conference was being held. It's my second time staying at this Marriott and I had a wonderful experience both times. Service is excellent. At checkout I left my bags at the front for free while i spent my last few hour shopping, and when I was ready to leave, they brought my bags down to the front and called a cab for me in a New York minute. The hotel is huge and centrally located - the main feature is the glass elevator banks in the center. With all the rush people constantly going up and down the elevators work surprisingly well and get you to your destination quickly. My room did not have a great view, but it was shockingly quiet and the bed was very comfortable. If it's your first time in the city, this place is great bc it's in midtown, in the heart of the theater district. I personally like to walk a few blocks over on 8th or 9th ave and take in the sights, sounds and smells I love. Hell's Kitchen has some of the best food in the city. This hotel's greatest strength (location) can also be its greatest weakness (crowded area even by NYC standards) but you will definitely get great service, easy access to all the sites, great sleep (should you choose to sleep) and a real taste of NY. Overall I was very satisfied.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida, United States
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 20, 2013

I wanted to warn potential travelers about checking into The Marriott Marquis in New York. I recently booked (2) rooms at the hotel and woke up to numerous "bites" on my neck, legs & back. I reported the issue to the Front Desk and to their Security Team however; I have had no further contact from the hotel or company. Based on the comments made by the Security personnel this is an on-going problem. The hotel is in an excellent location however; I would definitely avoid this hotel, at all costs. Specifically do not stay in Room 2542.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
5 of 5 stars Reviewed August 20, 2013

I CANNOT say enough great things about this place. I have stayed here about four times a year since 2005. The staff, service,restaurants,etc are #1 and the hotel is in the heart of TIMES SQUARE!!! See you CHRISTMS!

Room Tip: Corner rooms are large and sunny
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami Beach, Florida, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

This is the perfect location if you wanna enjoy the fancy beauty of the Big Apple.. it's in the middle of Time Square and everything you need is outside your doorstep. They also have this amazingly fast and smart elevators, I'm not gonna tell you why, but you gotta try it and discover it and learn how to use it. lol..They also have this spectacular "The View" revolving restaurant, which gives you a 360 degree view of this crazy insomniac city.. It was a great experience in Marquis indeed.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Odessa, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 19, 2013

As it should be. It blocks out the noise of the city below very well.
Biggest Pro: Right in the middle of Times Square
Biggest Con: Right in the middle of Times Square

It is easy to get anywhere relatively quickly, but getting through the chaos of Times Square can be trying on a Fri/Sat night.

On the plus side thought, the staff is incredible, the views are fantastic and the beds are very comfortable and clean.

Room Tip: There is no pool, but do you need a pool in Times Square?
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  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fort myers
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

Our family decided on an end-of-summer Broadway binge, and packed in 4 shows over the weekend (plus Monday). I'd stayed at the Marriott years ago and didn't hold out the highest hopes for the property, as downtown 4-star chain hotels tend to disappoint more than wow, if they haven't been through a reno in the recent past. Here, I wasn't disappointed in much, especially with the location, which puts all our on-Broadway venues within walking distance. Food, however, is a challenge (DO NOT eat at any street carts in Times Square...unless it's a pretzel - these guys are not able to check temps on meat under these lights!!) and even the hotel food was mediocre. I'm sure there are exceptions on and off the immediate Broadway path, but in our 4 days, we didn't find them. Cosi, nearby, does a decent salad and flatbread. Back to the hotel - the biggest disappointment was the concierge floor upgrade. 1. They are CLOSED on the weekends (really??) and 2. as of June 2013, the "new rule" is that only one guest can accompany the platinum elite member...which meant we either had to leave our 10-yr old in the room or standing outside the door, or we did a trade-off and had to shuffle snacks out to the room. This is the most ridiculous policy I have encountered and it is strictly enforced by the suited guard outside the lounge. They are not kidding, and in fact agree that it's preposterous. So, we were able to enjoy breakfast on Monday morning, but not together. Bizarre. Otherwise, the hotel was clean, suitable for the weekend, and what I would consider an upscale utility hotel - kind of like a glass of good house wine when there is nothing else and you really need one then and there. Be sure to book a room on the side of 1 Times Square. While it's really just unadulterated advertising, it's spectacular technology for those who haven't seen it. Great views! And great late night entertainment with naked, painted statues of liberty and other American icons...is that a flag she's wearing???

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2013

I stayed 5 nights in the Marquis in August 2013, first of all the location is unbeatable if you are going for the Theater District and Time Square. The rooms are average but not great, there is nothing luxurious about the rooms but it is comfortable. There is not even a mini fridge in the room which is kind of expected at the price point. I paid $500 a night for a Time Square view and only could see a limited part of Time Square. Housekeeping was very considerate and not once did we get that annoying tapping on the door like most hotels. The elevators were extremely efficient and not once did I wait even though the size of the hotel is large. I ate at the restaurant on the 8th floor and the service and food were excellent. I would definitely stay again for the location but would expect a nicer room for the price.

Room Tip: I was on the 17th floor on the towards Time Square and had no trouble with noise or lighting thanks...
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about New York Marriott Marquis

Also Known As:
New York Marriott Marquis Hotel
New York Marriott Marquis Hotel New York City
Marriott Marquis
Marriott New York City
Marriott Marquis New York
Marriott Hotel New York
New York City Marriott
Marriott Times Square
Marriott Marquis Times Square
Marriot Marquis
Address: 1535 Broadway, At 45th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#88 Luxury Hotel in New York City
#101 Family Hotel in New York City
#102 Romantic Hotel in New York City
#113 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — New York Marriott Marquis 4*
Official Description (provided by the hotel):
Perfect for business & leisure travel, this world-class NYC hotel is located in the Times Square theater district of Manhattan and features newly renovated hotel rooms, event venues and restaurants. ... more   less 
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