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“Good location, but bad service” 3 of 5 stars
Review of Murray Hill East Suites

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Murray Hill East Suites
3.0 of 5 Hotel   |   149 East 39th Street, New York City, NY 10016-0913 (Manhattan)   |  
Hotel amenities
Ranked #227 of 452 hotels in New York City
Curitiba, PR
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Good location, but bad service”
3 of 5 stars Reviewed June 18, 2014

The good thing about this hotel is that it is located next to the Grand Central Station, not only a touristic place, but also a metro sation, wich makes it easy to go to other parts of the city. Also, it is in a walking distance from other places as the Empire State Building, 5th Avenue and Times Square. The bad thing is that the staff is not very friendly and it is difficult to have your room changed if you have any problems. Also, as there are kitchens with no ventilation inside the apartments, the frying smells come from other apartments and stinks all over the floor. For the price, I considered it expensive, as everything in Manhattan.

Room Tip: Ask for the highests floors cause the frying smells also come from a restaurant next to the hotel. A...
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  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Nottingham, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

Okay so it's not brand new and fitments are rather dated but for clean, spacious accommodation in a great location I would highly recommend this hotel. All staff were friendly and helpful. We were 4 friends sharing and had two rooms plus well equipped kitchen and bathroom. Two double beds and one king sized comfortable bed settee meant two had to share but no great hardship. Loads of space meant we weren't on top of each other. I would happily stay here again.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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canterbury UK
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2014

We stayed at this 'suites' hotel in mid-may 2014. Rooms were large, cleaned daily. There were plenty of local shops and eateries. When we were there they were experiencing an early hot spell and the air-conditioning didn't really work which made the nights uncomfortable as if you opened the windows the noise of the street would keep you awake. But by the second week the air-conditioning magically started to work so I can only assume that during the cold weather that same system is used for heating. When the weather heats up they must switch it to cold. Our loo flooded the first night but this was promptly fixed. Yes the decor is tired but this is more than made up for by the size of the rooms. No free wi-fi in room which is irritating but I am sure if the rooms were re-decorated and wi-fi provided then the nightly cost would be higher. We paid $305 for one bedroom with two queen beds, living room with sofa bed, kitchenette and bathroom. We were 3 adults but the suite could have slept 6. Yes I would definately use this hotel again.

Room Tip: try to get a high room at the back of hotel for a quieter night
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasilia, DF
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2014

Well, my room was great and big. Location is very good. However, by the price of this hotel they should provide free wi if to all its customers. There are usually a lot of people in the lobby area using the only spot of free wi fi in the whole hotel building.

Room Tip: I got a room with a King size bed just for me, so ... The coffee machine in my room was dirty when I...
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  • Stayed May 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bangalore, India
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed May 7, 2014

My wife and I stayed here for five nights in early May. We booked it through priceline.com and got a good deal. When we checked in we were upgraded to a junior suite which is basically a one bedroom flat with a lounge cum dining area, a bedroom with queen bed and a kitchenette. The kitchenette comes with a fridge, microwave, electric stove and basic utensils. The decor may be dates but the room had everything that one needed, especially a large space.
The location is very convenient, on 39th East and Lex. Lexington is full of restaurants and shops that makes the lack of a restaurant in the hotel a non-event. There is a Starbucks a block away.
Overall a very pleasant experience.

Room Tip: A larger suite.
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2014

We stayed at this apartment hotel on our first trip to New York.Our room was so spacious,it was basically something like a very spacious one bedroom apartment.The location was just perfect!Very close to 5th avenue,Times Square,Empire state building...The room was very clean and the housekeepers kept it clean everyday.I will definitely come back!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
74 reviews 74 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 30, 2014 via mobile

We stayed at this apartment hotel after New years. This hotel is very cozy and spacious for New York. It doesnt provide any amenities, but you are in NYC. We had a cozy queen size bed, our suite had a small kitchen, and a good size lounge area. The decor is a bit out dated, but the room was clean. It is a great value for friends or families even. You are 3 blocks away from Grand Central and the 5th Avenue. Time square is also close by. Subway is 5 minute walk, and there are restaurants and venues close by. Would recommend this hotel to anyone.

trust me i was a NYC tour guide

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Murray Hill East Suites

Address: 149 East 39th Street, New York City, NY 10016-0913
Location: United States > New York > New York City > Manhattan , Midtown , Murray Hill
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites
Hotel Style:
#205 Family Hotel in New York City
#224 Business Hotel in New York City
#224 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Murray Hill East Suites 3*
Official Description (provided by the hotel):
All-Suite Hotel located in fashionable Murray Hill section. ... more   less 
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Also Known As:
Murray Hill East Hotel New York City
Murray Hill East Suite Hotel
Hotel Murray Hill East
Murray Hill East New York
Murray Hill East Suites New York

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